Chelsea Keetley
Sheffield,North Yorkshire
Summary
Accomplished Assistant Manager with extensive experience in profitable, smooth-running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Caffe Nero
Sheffield
10.2021 - Current
- Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
- Built customer relationships with consultative sales approach.
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs.
- Trained staff on best practices to achieve optimal productivity.
- Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
Waitress
The Furnace
Sheffield
05.2021 - 10.2021
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Greeted and escorted guests to tables.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Production operative
Young's
Grimsby
04.2020 - 09.2020
- Accurately labelled and packaged items.
- Collaborated effectively with production teams to maintain excellent productivity and performance standards.
- Monitored production equipment, notifying maintenance team of faults or inefficiencies.
- Performed cleaning activities across site to maintain safety and compliance.
Education
Bachelor of Science - Mathematics with Education
Sheffield Hallam University
A-Levels - Mathematics, English and Chemistry - BBD
Sir Robert Pattinson Academy
Skills
- Target motivated
- Sales monitoring
- Outstanding customer service
- Inspiring leadership
- Orienting and training
- Excellent budgetary techniques
- Financial risk analysis
- Complex resource management
- Facility management
- Contract management
- Department management
Additional Information
- References available upon request
Timeline
Assistant Manager
Caffe Nero
10.2021 - Current
Waitress
The Furnace
05.2021 - 10.2021
Production operative
Young's
04.2020 - 09.2020
Bachelor of Science - Mathematics with Education
Sheffield Hallam University
A-Levels - Mathematics, English and Chemistry - BBD
Sir Robert Pattinson Academy
Similar Profiles
Jamie SimoJamie Simo
Shift Leader at Caffe NeroShift Leader at Caffe Nero
TATSIANA KASTSIANKOVATATSIANA KASTSIANKOVA
Barista at Caffe NeroBarista at Caffe Nero
JADEN TRAVASSSOJADEN TRAVASSSO
Shift Leader/ Barista at Caffe NeroShift Leader/ Barista at Caffe Nero