Summary
Overview
Work history
Education
Skills
Personal Summary
Languages
References
Timeline
Generic

Chelby Hunt

Knottingley

Summary

Dependable individual who strives for exemplary customer service and sales. Possesses excellent communication skills and proactive approach to problem-solving. Aims to enhance customer satisfaction and drive sales growth.

Overview

5
5
years of professional experience

Work history

Cake Maker

Morrisons
Knottingley, West Yorkshire
03.2024 - Current
  • Calibrated ovens accurately before each bake, ensuring even heat distribution for perfect results.
  • Carrying out specific customer orders in a short time window effectively and efficiently.
  • Managed inventory efficiently, minimising waste whilst maximising cost-effectiveness.
  • Guided clients through flavour selection process, pairing complementary tastes together elegantly.
  • Implemented efficient time management skills, ensuring punctual delivery of all orders.
  • Provided excellent customer service to ensure repeat business.
  • Improved customer relations by promptly addressing queries and concerns.
  • Ensured health and safety regulations complied within work premises at all times.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.

Customer Assistant

Lidl
Castleford, West Yorkshire
10.2023 - 03.2024
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Handled cash and card payments with accuracy.
  • Created attractive visual merchandising and shop window displays.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Applied creative solutions quickly to arising problems impacting customer satisfaction.


Cashier

Heavenly Desserts
Castleford, Wakefield
06.2023 - 10.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Balanced till at end of day, maintaining accurate records.
  • Greeted each customer warmly, creating a friendly shopping environment.
  • Processed payments swiftly for improved customer experience.
  • Completed opening and closing procedures each day.

Mcdonalds Crew Trainer

Mcdonalds
Castleford, West Yorkshire
12.2021 - 06.2023
  • Increased productivity levels through focused skill development sessions.
  • Provided one-to-one coaching, improving overall job competence among new hires.
  • Maintained health and safety regulations with regular training updates to the crew.
  • Trained 12 employees in customer service, food safety and performance requirements.
  • Identified training needs and recommended action to appropriate supervisor.
  • Encouraged professional development and goal setting for all staff.

Kennel Hand

Kinsley Greyhound Stadium
Kinsley, West Yorkshire
08.2020 - 08.2022
  • Updated veterinary staff with updates on Greyhounds in my care and anything that prompted further action and medical help.
  • Fulfilled duties exhibiting cleanliness and hygiene in the kennels and making sure the canines in our care had their routine exercise.
  • Ensured food and water was always available for the canines.
  • Managed challenging situations calmly, ensuring safety of all animals under care.
  • Ensured animal welfare by regularly cleaning and disinfecting kennels.

Volunteer Helper

Castleford Street Kitchens
Castleford, West Yorkshire
02.2020 - 08.2023
  • Prepared meals for the Homeless residing around the Castleford and Leeds areas.
  • Catered and recommended food for those that had dietary requirements and allergens.
  • Provided supplies such as blankets, water.
  • Offered solutions and pathways to assist those facing homelessness and ways forward to support them with housing.

Education

GCSEs - Maths

Castleford Academy
Castleford, West Yorkshire
06.2019 - 06.2019

GCSEs - English (Both Literature & Language)

Castleford Academy
Castleford, West Yorkshire
06.2019 - 06.2019

GCSEs - ICT

Castleford Academy
Castleford, West Yorkshire
06.2019 - 06.2019

GCSEs - Music & Software

Castleford Academy
Castleford, West Yorkshire
06.2019 - 06.2019

Skills

  • Use of office equipment
  • Customer interactions
  • Multi-Tasking
  • Pet care knowledge
  • E-Mail correspondence
  • Payment Processing
  • Customer Service

Personal Summary

Hello, My name is Chelby Hunt. I am 22 and after my years of working customer service I am looking to adapt my skills into a new role in the animal care industry and to seek new opportunities in an environment that I have always had a passion for.  I am highly committed, reliable and always excited to learn and master new skills.

Languages

English
Native

References

References available upon request.

Timeline

Cake Maker

Morrisons
03.2024 - Current

Customer Assistant

Lidl
10.2023 - 03.2024

Cashier

Heavenly Desserts
06.2023 - 10.2023

Mcdonalds Crew Trainer

Mcdonalds
12.2021 - 06.2023

Kennel Hand

Kinsley Greyhound Stadium
08.2020 - 08.2022

Volunteer Helper

Castleford Street Kitchens
02.2020 - 08.2023

GCSEs - Maths

Castleford Academy
06.2019 - 06.2019

GCSEs - English (Both Literature & Language)

Castleford Academy
06.2019 - 06.2019

GCSEs - ICT

Castleford Academy
06.2019 - 06.2019

GCSEs - Music & Software

Castleford Academy
06.2019 - 06.2019

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