Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Charlotte Ross

Christchurch,Dorset

Summary

Friendly and approachable employee, with strong communication and customer service skills, adept with the ability to handle transactions and stock. Experience with electronic point-of-sale systems and brand promotion. Able to create positive customer experiences through adaptability and communication. A collaborative team player with a proactive approach to initiative-driven tasks, committed to delivering efficient solutions while supporting organisational goals.

Overview

2
2
years of professional experience

Work history

Sales assistant

Jollyes
Christchurch, Dorset
08.2023 - 09.2024
  • Trained new staff members to cultivate a supportive working environment.
  • Ensured stock replenishment in a timely manner to maintain product availability.
  • Provided personalised shopping advice to elevate customer experiences.
  • Maintained up-to-date knowledge of sales promotions to assist customers in informed decision-making.
  • Managed cash transactions efficiently, ensuring accurate financial records at shift's end.

Animal care volunteer

Small World Reptiles
, Dorset
12.2022 - 04.2024
  • Communicated effectively with pet owners on proper pet care practices, promoting responsible ownership.
  • Trained new volunteers, leading to improved efficiency in daily routines at the shelter.
  • Improved animal wellbeing by providing daily care, feeding and cleaning tasks.
  • Ensured safe environment for animals by maintaining clean and healthy living conditions.
  • Maintained detailed records of animal behaviour changes to assist the veterinary team.

Education

A-Levels - Biology, Chemistry, Maths

Highcliffe School
Christchurch
09.2022 - 07.2024

Certificate of Higher Education - Veterinary Bioscience

Harper Adams University
Telford, Telford and Wrekin
09.2024 -

Skills

  • Electronic point-of-sale systems
  • Brand awareness promotion
  • Time optimisation
  • Cash handling
  • Positive attitude
  • Returns processing
  • Communication
  • Adaptability
  • Teamwork
  • Initiative

References

References available upon request.

Timeline

Certificate of Higher Education - Veterinary Bioscience

Harper Adams University
09.2024 -

Sales assistant

Jollyes
08.2023 - 09.2024

Animal care volunteer

Small World Reptiles
12.2022 - 04.2024

A-Levels - Biology, Chemistry, Maths

Highcliffe School
09.2022 - 07.2024
Charlotte Ross