Charlotte Lucas
Woodley,Reading
Summary
Automotive Technician with over two decades of experience in high-performance vehicle maintenance and repair. Expertise in vehicle diagnostics, high-voltage systems, and precision mechanical repairs, ensuring safety and compliance in all processes. Demonstrated ability in enhancing customer satisfaction through effective communication and prioritization. Strong organizational skills and ability to build trust in both internal and external relationships.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work history
Silver Technician, HVT, MOT Tester
Porsche Centre Reading
Reading
2015.07 - Current
- Working on high performance cars to a high quality standard maintaining a meticulous attention to detail.
- Working with high-voltage systems found in hybrid and BEV Porsches to diagnose and repair faults in the systems, safely de-energising for maintenance and repairs.
- Diagnosis and repair of faults in engine mechanics, electrical systems, transmission systems, chassis and brake systems, steering and suspensions.
- MOT site manager - assuring DVSA standards are adhered to across the site and by all testers.
- MOT Tester.
- Implementing warranties for eligible vehicles and ensuring compliance with warranty standards.
Ford Technician
Gowrings Ford
Reading
2014.06 - 2014.07
- Execute servicing and repairs in accordance with Ford specifications.
- MOT tester.
Citroen Technician
Citroen Slough
Slough
2008.04 - 2014.06
- Maintain and repair in accordance with Citroen standards.
- MOT Tester.
- F-Gas certification - Safe handling and recovery of air conditioning gases.
Toyota Technician
RCS 900 Toyota
Slough
2007.01 - 2008.04
- Execute servicing and repairs aligned with Toyota standards.
- Specialised high voltage training for Prius I and Prius II vehicles.
- Achieved ATA accreditation.
Ford Technician
Reg Vardy Ford
Reading
2006.01 - 2007.01
- Uphold service quality by adhering to Ford standards during repairs.
- MOT tester.
Citroen Technician
Reg Vardy Citroen
Reading
2005.06 - 2006.01
- Service and repair to Citroen Standards.
- Achieved certification as MOT tester through comprehensive training programme.
Ford Apprentice/Technician
Reg Vardy Ford
Reading
2001.08 - 2005.06
- Achieved successful completion of Ford Dedicated apprenticeship.
- Attained NVQ Level 3.
- Completed City & Guilds 383 to level 3.
Education
GCSEs -
Maiden Erlegh School
Reading 1993.09 - 1998.06
A-Levels -
Maiden Erlegh
Reading 1998.09 - 2000.05
City and Guilds -
Reading College
Reading 2000.09 - 2001.06
Skills
- Precision measuring tools use
- Safety protocol adherence
- Safety compliance
- Quality Control
- Reporting and documentation
- Repair services
- Customer rapport
- Document preparation
- Team training
- Maintenance and repair
- Technical understanding
- Environmental compliance
- Customer interaction
- Teamwork and collaboration
- Fault Diagnostics
Timeline
Silver Technician, HVT, MOT Tester
Porsche Centre Reading
2015.07 - Current
Ford Technician
Gowrings Ford
2014.06 - 2014.07
Citroen Technician
Citroen Slough
2008.04 - 2014.06
Toyota Technician
RCS 900 Toyota
2007.01 - 2008.04
Ford Technician
Reg Vardy Ford
2006.01 - 2007.01
Citroen Technician
Reg Vardy Citroen
2005.06 - 2006.01
Ford Apprentice/Technician
Reg Vardy Ford
2001.08 - 2005.06
City and Guilds -
Reading College
2000.09 - 2001.06
A-Levels -
Maiden Erlegh
1998.09 - 2000.05
GCSEs -
Maiden Erlegh School
1993.09 - 1998.06