Summary
Overview
Work history
Education
Skills
Timeline
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Charlotte Lucas

Woodley,Reading

Summary

Automotive Technician with over two decades of experience in high-performance vehicle maintenance and repair. Expertise in vehicle diagnostics, high-voltage systems, and precision mechanical repairs, ensuring safety and compliance in all processes. Demonstrated ability in enhancing customer satisfaction through effective communication and prioritization. Strong organizational skills and ability to build trust in both internal and external relationships.

Overview

24
24
years of professional experience
7
7
years of post-secondary education

Work history

Silver Technician, HVT, MOT Tester

Porsche Centre Reading
Reading
07.2015 - Current
  • Working on high performance cars to a high quality standard maintaining a meticulous attention to detail.
  • Working with high-voltage systems found in hybrid and BEV Porsches to diagnose and repair faults in the systems, safely de-energising for maintenance and repairs.
  • Diagnosis and repair of faults in engine mechanics, electrical systems, transmission systems, chassis and brake systems, steering and suspensions.
  • MOT site manager - assuring DVSA standards are adhered to across the site and by all testers.
  • MOT Tester.
  • Implementing warranties for eligible vehicles and ensuring compliance with warranty standards.

Ford Technician

Gowrings Ford
Reading
06.2014 - 07.2014
  • Execute servicing and repairs in accordance with Ford specifications.
  • MOT tester.

Citroen Technician

Citroen Slough
Slough
04.2008 - 06.2014
  • Maintain and repair in accordance with Citroen standards.
  • MOT Tester.
  • F-Gas certification - Safe handling and recovery of air conditioning gases.

Toyota Technician

RCS 900 Toyota
Slough
01.2007 - 04.2008
  • Execute servicing and repairs aligned with Toyota standards.
  • Specialised high voltage training for Prius I and Prius II vehicles.
  • Achieved ATA accreditation.

Ford Technician

Reg Vardy Ford
Reading
01.2006 - 01.2007
  • Uphold service quality by adhering to Ford standards during repairs.
  • MOT tester.

Citroen Technician

Reg Vardy Citroen
Reading
06.2005 - 01.2006
  • Service and repair to Citroen Standards.
  • Achieved certification as MOT tester through comprehensive training programme.

Ford Apprentice/Technician

Reg Vardy Ford
Reading
08.2001 - 06.2005
  • Achieved successful completion of Ford Dedicated apprenticeship.
  • Attained NVQ Level 3.
  • Completed City & Guilds 383 to level 3.

Education

GCSEs -

Maiden Erlegh School
Reading
09.1993 - 06.1998

A-Levels -

Maiden Erlegh
Reading
09.1998 - 05.2000

City and Guilds -

Reading College
Reading
09.2000 - 06.2001

Skills

  • Precision measuring tools use
  • Safety protocol adherence
  • Safety compliance
  • Quality Control
  • Reporting and documentation
  • Repair services
  • Customer rapport
  • Document preparation
  • Team training
  • Maintenance and repair
  • Technical understanding
  • Environmental compliance
  • Customer interaction
  • Teamwork and collaboration
  • Fault Diagnostics

Timeline

Silver Technician, HVT, MOT Tester

Porsche Centre Reading
07.2015 - Current

Ford Technician

Gowrings Ford
06.2014 - 07.2014

Citroen Technician

Citroen Slough
04.2008 - 06.2014

Toyota Technician

RCS 900 Toyota
01.2007 - 04.2008

Ford Technician

Reg Vardy Ford
01.2006 - 01.2007

Citroen Technician

Reg Vardy Citroen
06.2005 - 01.2006

Ford Apprentice/Technician

Reg Vardy Ford
08.2001 - 06.2005

City and Guilds -

Reading College
09.2000 - 06.2001

A-Levels -

Maiden Erlegh
09.1998 - 05.2000

GCSEs -

Maiden Erlegh School
09.1993 - 06.1998

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Charlotte Lucas