Charlotte Chapman
Halesowen,Birmingham
Summary
Dedicated Teaching Professional experienced in supporting student learning and development. Fostered positive and inclusive learning environments through effective communication, organisational skills, and a commitment to problem-solving. Developed exceptional classroom management strategies while collaborating with teachers to enhance educational experiences.
Overview
24
24
years of professional experience
Work history
Learning support assistant
Sandwell College
Cradley, Dudley
2026.05 - Current
- Supported learners with additional needs to access education and achieve their goals
- Work closely with teaching staff to promote student engagement and progression
- Promoted independence and confidence in learners, encouraging active participation in learning activities
- Ensured safeguarding standards were upheld, fostering a safe and supportive learning environment
- Accompanied school trips, promoting safety while enhancing enjoyment for all pupils
- Assisted teacher in maintaining a clean and organised classroom environment for optimal learning conditions.
- Maintained accurate records of pupil attendance, contributing towards administrative efficiency.
- Improved student engagement by providing one-on-one support and guidance.
- Adapted teaching approach according to students' unique needs, achieving better comprehension.
Teaching assistant
Axcis education
Birmingham
2024.04 - 2026.04
- Facilitated active learning environments with engaging teaching aids and resources.
- Provided additional support to students with special educational needs, ensuring inclusivity.
- Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips, ensuring a safe and supportive environment.
- Encouraged pupil autonomy through guided independent study initiatives.
- Managed administrative tasks to support smooth class operations.
- Prepared classroom materials to facilitate efficient lessons.
- Developed strong relationships with students and staff to foster positive learning environments.
Care assistant
Alphonsus services
Birmingham
2004.08 - 2024.04
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
- Respected privacy and dignity of each resident during provision of care services.
- Provided emotional support to patients, improving their mental wellbeing.
- Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Organised recreational activities for improved social interaction amongst residents.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Assisted in daily living activities for enhanced patient comfort.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Administered medication to patients, ensuring proper health management.
Server
The black horse
Birmingham
2002.09 - 2004.08
- Delivered exceptional service to elevate customer dining experiences.
- Resolved complaints promptly using diplomatic dispute management techniques.
- Worked efficiently under pressure during peak hours for seamless operations.
- Maintained friendly demeanour while efficiently managing multiple tables.
- Communicated effectively with chefs to accommodate special requests or allergies in meals served.
- Set tables, ensuring a comfortable environment for customers.
- Followed strict hygiene standards to maintain cleanliness in food handling areas.
- Performed end-of-day cleaning duties, maintaining hygienic conditions in the restaurant.
Education
health and social care -
Halesowen College
HalesowenSkills
- Supportive care
- Learning strategies
- Nutritional guidance
- Student engagement
- Respecting boundaries
- Classroom management
- Responsive listening
- Crisis intervention
- Person-centred care plans
- Personal care assistance
- Child safeguarding
- Safeguarding knowledge
- Activities of Daily Living
- Learning support
- Life skills coaching
- Meal planning
- Educational safeguarding
- Compliance awareness
- Inclusive education
- Patience and tolerance
- Emotional support
- Team player
- Educational planning
- Behavioural support
- Differentiated instruction
- Inclusion strategies
- Developmental support
- Behavioural Management
Timeline
Learning support assistant
Sandwell College
2026.05 - Current
Teaching assistant
Axcis education
2024.04 - 2026.04
Care assistant
Alphonsus services
2004.08 - 2024.04
Server
The black horse
2002.09 - 2004.08
health and social care -
Halesowen College