Charlotte Bartlam
Nottingham ,Nottinghamshire
Summary
I have just left school and I am a looking forward to starting further education in September 2025. I am a good communicator, friendly, approachable and confident. I enjoy working in a team to achieve goals. Studying for my GCSEs I have proved to be hardworking, resilient and driven to achieve my goals for the future.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Sales assistant
Palmers Home and Garden
Nottingham, Nottinghamshire
02.2023 - 05.2024
- Offered personalised shopping advice to enhance customer experiences.
- Utilised excellent communication skills to provide detailed product information.
- Improved customer service by efficiently handling queries and complaints.
- Monitored trends in consumer behaviour with keen attention to detail.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Collaborated effectively with team members to meet sales targets.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers with product selection for optimal satisfaction.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Assisted customers in locating specific items to boost satisfaction.
- Operated cash registers with accuracy and processed cash and card transactions.
- Followed company procedures and guidelines for smooth retail operations.
Education
GCSEs - Many subjects
George Spencer Academy
Nottingham 09.2020 - 06.2025
Skills
- Initiative taking
- Cash handling
- Stock control
- Store layout designing
- Effective listening
- Positive attitude
- Brand Promotion
- Complaint management
- Returns processing
- Customer Service
- Confident communicator
- Payment Processing
- Product knowledge
- Refund and exchange processing
- Face-to-face selling
- Money handling
- Barcode scanning
- Energetic self-starter
- Superb time management
- Product storytelling
- Stocking shelves
- Instagram marketing
- Patience and empathy
- Cultural awareness
Timeline
Sales assistant
Palmers Home and Garden
02.2023 - 05.2024
GCSEs - Many subjects
George Spencer Academy
09.2020 - 06.2025
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