Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Charlie Rolland

Kesgrave,Ipswich

Summary

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.

Overview

2
2
years of professional experience

Work history

Sales Assistant

Ocean Fish Platter
Kesgrave, Suffolk
2024.06 - Current
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Prepared orders for customers with wrapped, bagged and boxed items.
  • Collaborated effectively with team members to meet sales targets.
  • Assisted customers with product selection for optimal satisfaction.
  • Assisted in kitchen with some cooking.
  • Managed customer lines for minimum wait times and high satisfaction.
  • Improved customer service by efficiently handling queries and complaints.

Removal Porter

Just Clear (Suffolk)
Ipswich, Suffolk
2024.09 - 2024.11
  • Enhanced customer satisfaction by providing efficient, friendly service during removals.
  • Collected furniture for disposal from residential and commercial properties.
  • Streamlined operations for better efficiency through attention to detail whilst packing and unpacking household goods.
  • Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
  • Braced and padded items to prevent shifting or damage during transport.
  • Followed safety standards for carrying, moving and storing freight.
  • Expedited moving process with careful packing and loading techniques.
  • Worked respectfully to avoid damage to customers' goods or properties.

Pool Assistant

Felixstowe Beach Holiday Park
2023.03 - 2023.09
  • Processed admission payments and issued tickets to guests.
  • Inspected diving boards regularly, reducing risk of injury.
  • Maintained clean environment through constant tidying of pool area.
  • Recommended special services, collected additional fees and completed required documentation.
  • Supervised slide ride to ensure health and safety measures were maintained.

Education

NVQ Level 1 - Welding & Fabrication

Suffolk New College
Ipswich
2024.09 -

NVQ Level 1 - Electrical Installation

Suffolk New College
Ipswich
2023.09 - 2024.06

GCSEs -

Farlingaye H.S.
Woodbridge
2018.09 - 2023.06

Skills

  • Customer service excellence
  • Order fulfilment
  • Health and Safety regulations
  • Cash handling
  • Customer service orientation
  • Electronic point-of-sale systems

Affiliations

  • Football, Darts

Timeline

Removal Porter

Just Clear (Suffolk)
2024.09 - 2024.11

NVQ Level 1 - Welding & Fabrication

Suffolk New College
2024.09 -

Sales Assistant

Ocean Fish Platter
2024.06 - Current

NVQ Level 1 - Electrical Installation

Suffolk New College
2023.09 - 2024.06

Pool Assistant

Felixstowe Beach Holiday Park
2023.03 - 2023.09

GCSEs -

Farlingaye H.S.
2018.09 - 2023.06
Charlie Rolland