Charlie Rolland
Kesgrave,Ipswich
Summary
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Ocean Fish Platter
Kesgrave, Suffolk
06.2024 - Current
- Operated cash registers with accuracy and processed cash and card transactions.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers with product selection for optimal satisfaction.
- Assisted in kitchen with some cooking.
- Managed customer lines for minimum wait times and high satisfaction.
- Improved customer service by efficiently handling queries and complaints.
Removal Porter
Just Clear (Suffolk)
Ipswich, Suffolk
09.2024 - 11.2024
- Enhanced customer satisfaction by providing efficient, friendly service during removals.
- Collected furniture for disposal from residential and commercial properties.
- Streamlined operations for better efficiency through attention to detail whilst packing and unpacking household goods.
- Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
- Braced and padded items to prevent shifting or damage during transport.
- Followed safety standards for carrying, moving and storing freight.
- Expedited moving process with careful packing and loading techniques.
- Worked respectfully to avoid damage to customers' goods or properties.
Pool Assistant
Felixstowe Beach Holiday Park
03.2023 - 09.2023
- Processed admission payments and issued tickets to guests.
- Inspected diving boards regularly, reducing risk of injury.
- Maintained clean environment through constant tidying of pool area.
- Recommended special services, collected additional fees and completed required documentation.
- Supervised slide ride to ensure health and safety measures were maintained.
Education
NVQ Level 1 - Welding & Fabrication
Suffolk New College
Ipswich 09.2024 -
NVQ Level 1 - Electrical Installation
Suffolk New College
Ipswich 09.2023 - 06.2024
GCSEs -
Farlingaye H.S.
Woodbridge 09.2018 - 06.2023
Skills
- Customer service excellence
- Order fulfilment
- Health and Safety regulations
- Cash handling
- Customer service orientation
- Electronic point-of-sale systems
Affiliations
- Football, Darts
Timeline
Removal Porter
Just Clear (Suffolk)
09.2024 - 11.2024
NVQ Level 1 - Welding & Fabrication
Suffolk New College
09.2024 -
Sales Assistant
Ocean Fish Platter
06.2024 - Current
NVQ Level 1 - Electrical Installation
Suffolk New College
09.2023 - 06.2024
Pool Assistant
Felixstowe Beach Holiday Park
03.2023 - 09.2023
GCSEs -
Farlingaye H.S.
09.2018 - 06.2023
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