Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Trips and Experiences
Timeline
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India Jenkins

Warrington,Cheshire

Summary

Experienced Team Member bringing 2 years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining a positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in any role. Energetic team player with experience in customer service and food preparation. Driven professional with strong organisational skills, adept in content creation and social media management. Possesses excellent communication abilities and keen eye for detail. Ready to elevate brand visibility and drive engagement through innovative digital strategies. Dedicated and community-focused individual with natural ability to communicate and collaborate effectively. Possesses strong organisational and problem-solving skills, ensuring smooth operations and task completion.


Overview

2
2
years of professional experience

Work History

Crew member

McDonalds
Warrington, Cheshire
06.2023 - Current


  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in service quality.
  • Prepared food items according to established recipes, maintaining consistency of taste and presentation.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Ensured fast customer service to over 50–100 customers per hour.

Digital marketing assistant

No Brainer Agency
Warrington, Cheshire
10.2024 - 10.2024
  • Assisted in the creation of compelling content for various digital platforms to enhance client's online presence.
  • Contributed to team meetings, offering insightful suggestions for campaign improvements.
  • Analysed website analytics, providing actionable insights for strategy refinement.
  • Collaborated with broader marketing team on integrated campaigns, ensured brand consistency across channels.
  • Utilised various content management systems, improved workflow efficiency.
  • Created relevant social media posts for multiple clients to promote their business.


Hospitality worker

Halliwell Jones
Warrington, Cheshire
02.2023 - 05.2024
  • Enhanced customer satisfaction by providing exceptional service.
  • Coordinated events for smooth operation.
  • Improved team efficiency with effective delegation of tasks.
  • Assisted guests to enhance their comfort and experience.
  • Provided customer service with a friendly attitude.
  • Communicated effectively with kitchen staff, ensuring timely delivery of orders.
  • Processed payments accurately, avoiding discrepancies.
  • Brought positive can-do attitude and passion for customer service to solve service issues.

Education

A-Levels - Biology, Sociology, BTEC Sport

Priestley College
Warrington
09/2023 -

GCSEs - Maths, English, Biology,Chemistry,Physics, Spanish,Geography, Btec Sport

Penketh High School
Warrington
09/2018 - 06/2023

Skills

  • Customer relations
  • Team player
  • Patience and composure
  • Fast-paced work adaptability
  • Communication skills
  • Problem-solving
  • Time management
  • Customer service
  • Public speaking
  • Leadership

Affiliations

  • Dancer for 11 years and won many competitions and awards over the years and have learnt many skills including teamwork and determination. I gained lots of confidence through these years of dance and have been able to show my skills in many different ways
  • Regularly attend the gym which has given me a healthy physical outlet and teaches me determination and perseverance. it allows me to set myself personal goals and I can complete personal achievements.
  • Used to be a swimmer for 5 years and was asked to join the Warrington Warriors swimming team and achieved up to stage 10 by swimming 1 mile in 45 minutes.

Accomplishments

I won multiple awards in dance from winning competitions and getting awards from my dance school.

My college awarded me most successful student in my BTEC sport class out of the whole year.

I won multiple awards in swimming after completing each stage.

Trips and Experiences

I applied for a trip with my college to go to South Africa and got specifically selected to go with my Sport class from both years where we volunteered in different schools in Cape Town for 2 weeks and created sports activities, drills and games with the kids to provide a sporting outlet for the schools who don't have the funding to provide PE in the curriculum anymore. We played football, netball, basketball and more, and even just played sporting games or drills with them. This enhanced my communication skills as I had to teach the children how to play sports even when they didn't understand English very well. It also improved my team work skills as I was working with other people from my college to come up with games or drills that we taught the children and had to come up with different ideas each time so it didn't get repetitive for the students. It also allowed me to develop my coaching and mentoring skills and also taught me patience and determination whilst working in the schools. 

Timeline

Digital marketing assistant

No Brainer Agency
10.2024 - 10.2024

Crew member

McDonalds
06.2023 - Current

Hospitality worker

Halliwell Jones
02.2023 - 05.2024

A-Levels - Biology, Sociology, BTEC Sport

Priestley College
09/2023 -

GCSEs - Maths, English, Biology,Chemistry,Physics, Spanish,Geography, Btec Sport

Penketh High School
09/2018 - 06/2023
India Jenkins