I am a keen, hard working, reliable and excellent time keeper. I am able to communicate well with people at all levels. I'm good at working using my own initiative by myself but also work well as part of a team. I work well under pressure and able to remain calm in difficult situations.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work history
Police Community Support Officer
Nottinghamshire Police
Nottingham, Nottinghamshire
07.2022 - Current
Deliver a mini police program to primary schools in Nottinghamshire.
Improved community safety by conducting regular patrols and liaising with local residents.
Coordinated with partner agencies when dealing with vulnerable individuals or families at risk.
Organise and attended beat surgeries within the local community.
Offered early intervention with young offenders aiming to divert them from further criminality.
Assisted in reducing crime rates through intelligence gathering and evidence collection.
Creating problem solving plans in order to deal with ongoing issues in the community.
Utilising police systems to record crimes and submit intelligence.
Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
Local Housing Officer
Metropolitan Thames Valley Housing Association
Nottingham , Nottinghamshire
10.2021 - 07.2022
Facilitated resident meetings, leading to better communication and understanding between tenants and management.
Ensured compliance with health and safety regulations across all properties, contributing to a safer living environment for tenants.
Fostered positive relationships with local agencies for improved community engagement.
Improved housing standards with regular site inspections and maintenance coordination.
Minimise conflict when handling complaints and communications in stressful situations.
Assessed suitability of applicants for social housing reducing instances of tenancy failures.
Conducting signups for new tenants.
Police Community Support Officer
Nottinghamshire Police
Nottingham , Nottinghamshire
10.2017 - 10.2021
Deliver a mini police program to primary schools in Nottinghamshire.
Improved community safety by conducting regular patrols and liaising with local residents.
Coordinated with partner agencies when dealing with vulnerable individuals or families at risk.
Organise and attended beat surgeries within the local community.
Offered early intervention with young offenders aiming to divert them from further criminality.
Assisted in reducing crime rates through intelligence gathering and evidence collection.
Creating problem solving plans in order to deal with ongoing issues in the community.
Utilising police systems to record crimes and submit intelligence.
Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
Teaching assistant
Beeston Fields Primary School
Nottingham
10.2016 - 10.2017
Supported classroom teacher with behaviour management, promoting a positive learning environment.
Managed administrative tasks, aiding smooth running of the class.
Maintained up-to-date records of pupil progress, tracking individual development effectively.
Provided additional support to students with special educational needs, ensuring inclusivity.
Prepared classroom materials to facilitate efficient lessons.
Helped teachers with lesson plan development, class preparation and student mentoring.
Oversaw students during breaks to maintain safe environment.
Property advisor
Granger and Oaks Estate Agents
Nottingham, Nottinghamshire
09.2015 - 10.2016
Conducted property viewings for prospective buyers and provide feedback to landlords.
Coordinated home inspections, ensured client satisfaction with property conditions.
Inspected rental properties before and after tenancies, appropriately handling bond payments.
Managed customer relationships to achieve high satisfaction rate.
Carried out reference and credit checks on new clients.
Oversaw property maintenance, working with various tradesmen to complete repairs.
Stock Controller
Tesco
Nottingham, Nottinghamshire
06.2010 - 09.2015
Regularly updated inventory records, maintaining accuracy throughout the entire supply chain process.
Monitored stock movement, swiftly addressing any discrepancies or issues identified.
Conducted regular stock takes, ensuring accurate inventory at all times.
Utilising and update dating internal stock systems.
Assisting customers with enquiries.
Supporting on checkouts at peak busy times.
Education
A-Levels - Media Studies
George Spencer 6th Form
Nottingham
09.2006 - 07.2008
A-Levels - Film Studies
George Spencer 6th Form
Nottingham
09.2006 - 07.2008
GCSEs - English
George Spencer Academy
Nottingham
GCSEs - Maths
George Spencer Academy
Nottingham
GCSEs - Science
George Spencer Academy
Nottingham
NVQ Level 3 - Teaching Assistant
De Montfort College
Leicester
10.2016 - 10.2017
Volunteer Work
I volunteer for1st Toton Scout group as a leader which i have done since 2014.