Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Lewis

Barry,Vale of Glamorgan

Summary

Driven and committed, with strong communication and problem-solving skills that are highly relevant to community support. Known for building trust with diverse groups and resolving conflicts calmly. Eager to contribute positively and make significant impact in advisor role.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work History

Police community support officer

South Wales Police
Cardiff
07.2021 - Current
  • Offered early intervention with young offenders aiming to divert them from further criminality.
  • Dealt with anti-social behaviour effectively, restoring peace in affected communities.
  • Ensured safer neighbourhoods with proactive crime prevention initiatives.
  • Monitored CCTV footage to detect unlawful activities and provide evidence where needed.
  • Coordinated with social services when dealing with vulnerable individuals or families at risk.
  • Responded to non-emergency calls from members of the public, resolving issues efficiently.
  • Fostered stronger relationships between police and public through open dialogue and transparency.
  • Gathered intelligence from local community on current issues.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Kept sensitive intelligence safe and secure from unauthorised access.

Nursery nurse

Flying Start
Barry
01.2021 - 07.2021
  • Maintained comprehensive records of each child's progress; noted developments at regular intervals.
  • Facilitated early literacy skills by introducing phonics games and reading exercises.
  • Supported individual learning needs of each child by implementing personalised strategies and plans.
  • Implemented nursery policies consistently; maintained standards expected by management team.
  • Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.

Play leader

Evenlode Primary School
Penarth
12.2017 - 01.2021
  • Demonstrated excellent time management skills by successfully juggling multiple tasks simultaneously without compromising on quality of work delivered.
  • Fostered a positive environment for children by organising interactive and educational games.
  • Managed behaviour issues effectively, promoting harmonious relationships between participants.
  • Created a safe space for children with careful supervision of playtime activities.
  • Adapted quickly to changing circumstances ensuring continuity of care and minimal disruption for the children.
  • Attended regular training courses keeping my knowledge up-to-date on childhood development strategies.

Education

NVQ Level 3 - Childcare and Education

Cardiff and Vale College
Barry, Vale of Glamorgan
09.2013 - 07.2015

A-Levels - Travel & Tourism

Bryn Hafren Comprehensive School
Vale of Glamorgan
09.2002 - 06.2004

A-Levels - History

Bryn Hafren Comprehensive
Vale of Glamorgan
09.2002 - 06.2004

GCSEs -

Bryan Hafren Comprehnsive
Vale of Glamorgan
09.1997 - 07.2002

Skills

  • Safety regulations implementation
  • Resilience building
  • Diversity sensitivity
  • Tactical diplomacy
  • Crisis de-escalation
  • Data recording and analysis
  • Community engagement
  • Law enforcement procedures

Timeline

Police community support officer

South Wales Police
07.2021 - Current

Nursery nurse

Flying Start
01.2021 - 07.2021

Play leader

Evenlode Primary School
12.2017 - 01.2021

NVQ Level 3 - Childcare and Education

Cardiff and Vale College
09.2013 - 07.2015

A-Levels - Travel & Tourism

Bryn Hafren Comprehensive School
09.2002 - 06.2004

A-Levels - History

Bryn Hafren Comprehensive
09.2002 - 06.2004

GCSEs -

Bryan Hafren Comprehnsive
09.1997 - 07.2002

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Melanie Lewis