Melanie Lewis
Barry,Vale of Glamorgan
Summary
Driven and committed, with strong communication and problem-solving skills that are highly relevant to community support. Known for building trust with diverse groups and resolving conflicts calmly. Eager to contribute positively and make significant impact in advisor role.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Police community support officer
South Wales Police
Cardiff
2021.07 - Current
- Offered early intervention with young offenders aiming to divert them from further criminality.
- Dealt with anti-social behaviour effectively, restoring peace in affected communities.
- Ensured safer neighbourhoods with proactive crime prevention initiatives.
- Monitored CCTV footage to detect unlawful activities and provide evidence where needed.
- Coordinated with social services when dealing with vulnerable individuals or families at risk.
- Responded to non-emergency calls from members of the public, resolving issues efficiently.
- Fostered stronger relationships between police and public through open dialogue and transparency.
- Gathered intelligence from local community on current issues.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Kept sensitive intelligence safe and secure from unauthorised access.
Nursery nurse
Flying Start
Barry
2021.01 - 2021.07
- Maintained comprehensive records of each child's progress; noted developments at regular intervals.
- Facilitated early literacy skills by introducing phonics games and reading exercises.
- Supported individual learning needs of each child by implementing personalised strategies and plans.
- Implemented nursery policies consistently; maintained standards expected by management team.
- Closely monitored child wellbeing, regularly updating parents to assure continued safety and security.
Play leader
Evenlode Primary School
Penarth
2017.12 - 2021.01
- Demonstrated excellent time management skills by successfully juggling multiple tasks simultaneously without compromising on quality of work delivered.
- Fostered a positive environment for children by organising interactive and educational games.
- Managed behaviour issues effectively, promoting harmonious relationships between participants.
- Created a safe space for children with careful supervision of playtime activities.
- Adapted quickly to changing circumstances ensuring continuity of care and minimal disruption for the children.
- Attended regular training courses keeping my knowledge up-to-date on childhood development strategies.
Education
NVQ Level 3 - Childcare and Education
Cardiff and Vale College
Barry, Vale of Glamorgan 2013.09 - 2015.07
A-Levels - Travel & Tourism
Bryn Hafren Comprehensive School
Vale of Glamorgan 2002.09 - 2004.06
A-Levels - History
Bryn Hafren Comprehensive
Vale of Glamorgan 2002.09 - 2004.06
GCSEs -
Bryan Hafren Comprehnsive
Vale of Glamorgan 1997.09 - 2002.07
Skills
- Safety regulations implementation
- Resilience building
- Diversity sensitivity
- Tactical diplomacy
- Crisis de-escalation
- Data recording and analysis
- Community engagement
- Law enforcement procedures
Timeline
Police community support officer
South Wales Police
2021.07 - Current
Nursery nurse
Flying Start
2021.01 - 2021.07
Play leader
Evenlode Primary School
2017.12 - 2021.01
NVQ Level 3 - Childcare and Education
Cardiff and Vale College
2013.09 - 2015.07
A-Levels - Travel & Tourism
Bryn Hafren Comprehensive School
2002.09 - 2004.06
A-Levels - History
Bryn Hafren Comprehensive
2002.09 - 2004.06
GCSEs -
Bryan Hafren Comprehnsive
1997.09 - 2002.07