Charlie Goodier
Headingley,Leeds
Summary
Detail-oriented hospitality professional specialised in drink mixing, stock control, and customer service. Manages inventory and cleanliness while training staff to deliver outstanding guest experiences. Focused on creating a motivated team environment that enhances customer satisfaction.
Overview
3
3
years of professional experience
Work history
Assistant bar manager
Jim Henley
Goudhurst, Kent
2026.06 - 2026.09
- Resolved customer complaints professionally, enhancing guest satisfaction.
- Handled cash transactions accurately, ensuring daily till balance matched recorded sales.
- Trained junior staff members on correct pouring techniques, reducing wastage considerably.
- Assisted Bar Manager with administrative tasks, ensuring efficient operations.
- Oversaw cleanliness of bar area, contributing to a welcoming atmosphere.
- Dealt with supplier invoices, ensuring accurate record keeping.
Cafe barista
Jim Henley
Goudhurst, Kent
2023.06 - 2025.09
- Delivered exceptional customer service to ensure repeat business.
- Maintained high standards of coffee preparation, resulting in consistently excellent reviews.
- Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
- Trained new staff members, improving overall efficiency of cafe operations.
- Managed opening and closing procedures efficiently ensuring readiness for each trading day.
- Assisted with inventory management, reducing waste and controlling costs effectively.
Education
Certificate of Higher Education - Global creative industries
University of Leeds
Leeds 2026.09 -
Skills
- Drink mixing techniques
- Beers and spirits familiarity
- Stock control analysis
- Restocking bar supplies
- Bar cleaning procedures
- Customer Service
- Staff training
- Team leadership
Timeline
Certificate of Higher Education - Global creative industries
University of Leeds
2026.09 -
Assistant bar manager
Jim Henley
2026.06 - 2026.09
Cafe barista
Jim Henley
2023.06 - 2025.09