
I pride myself on demonstrating strong communication skills and the ability to remain calm under pressure, ensuring exceptional service to VIP clientele. I'm committed to food service regulation compliance and knowledgeable about allergen standards, aiming to leverage these skills in a dynamic hospitality environment.
I like to be an Organised, independent worker with strong time management skills to ensure that when at work everything flows as smoothly as possible. This make me very detail-orientated and able to learn new tasks quickly and effectively and I would say I have excellent memory and aptitude for calculations.
I'm an Energetic and outgoing professional with dedication to positive guest relations whilst dealing with high-volume dining and good customer service.
Following the end of my tenure as a Kitchen Porter I remained at Lympne Castle as a Front of House staff where I worked full time up until I went to University the following year. In my time there I worked numerous events such as: weddings with over 100 guests, birthdays, corporate meals as their only server and many more day to day events as we were open daily for standard business too. Also in this period we had film crews constantly in filming documentaries and also a movie in the castle so I have been involved in many filmed events and large parties which many would not have experienced in their work.
In addition to this throughout the year I filled in in many fields across the castle undertaking in: gardening shifts on the grounds, cleaner shifts during staff turnover, estates jobs when needed and even in the kitchen as a assistant chef when we needed an extra pair of hands as I'm happy to help out where required. Although In my time there I never received a promotion I did supervise and be in charge on many shifts be that general day to day or on certain areas during events that we put on.
Hard-working individual
Up-Selling practices
Remain calm under pressure
Good communication skills
Effective co-ordination
VIP clientele experience
Welcoming demeanour
Knowledge of allergen standards
Food service regulation compliance
Tactfulness with difficult customers
I love to play football and go to any games that I can as it is my passion since young which is why my work experience has included refereeing games in the past