Blessing Mamman
Edinburgh
Summary
Psychology undergraduate with strong research, analytical and interpersonal skills developed through academic study and customer-facing roles. Particularly interested in applying psychological theory to people-focused environments. Has a strong work ethic, utilises gained knowledge and personal skills by applying them to any given task, and is experienced in high-pressure settings.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Nando's Chickenland Limited
Fountain Park, Dundee Street, Edinburgh, EH11 1AF
09.2024 - Current
- Served and packed food orders while addressing guests’ needs promptly, showing interpersonal skills and active listening
- Maintained cleanliness and safety in all restaurant areas through diligent cleaning duties
- Prepared food in accordance with established recipes and safety policies, displaying attention to detail
- Operated till efficiently to manage transactions, with cash handling
- Cleared dishes and utensils from tables
- Adhered strictly to food safety standards
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment
- Covered shifts for sick colleagues and worked during understaffed shifts, displaying adaptability
Front of House Team Member
Kentucky Fried Chicken
9 Braille Crescent, Braehead, Glasgow, G52 4UB
05.2024 - 06.2024
- Served and packed food orders while addressing guests’ needs promptly, showing interpersonal skills and active listening
- Maintained clean and safe working environment to enhance guest satisfaction
- Maintained cleanliness and safety in all restaurant areas through diligent cleaning duties
- Operated till efficiently to manage transactions, with cash handling
- Adhered strictly to food safety standards
Volunteer Sales Assistant
Barnardo's
200 Union Street, Aberdeen, AB10 1QS
07.2022 - 09.2023
- Attended to customers' queries, showing strong communication
- Set prices on merchandise based on pricing guidelines
- Put items up on display
- Labelled products for selling
- Inspected donated clothing to ensure they were fit for selling
- Steamed creased clothing, displaying time management
- Operated till to facilitate efficient customer transactions
Education
Heriot-Watt University
Edinburgh Campus, Edinburgh, EH14 4ASRobert Gordon's College
Schoolhill, Aberdeen, AB10 1FESkills
- Employee of the Month - Nando's Chickenland Limited (awarded in February 2025 and August 2025): Awarded for consistently working hard and for showing eagerness to develop my skills
- Half Marathon - AJ Bell Great Scottish Run (October 2023 and October 2024): Completing this run demonstrated my skills of drive and motivation
- Abercromby Prize Winner - Robert Gordon's College (awarded in June 2023): Awarded for displaying significant improvement and effort towards academic work, which demonstrated my skills of independent hard work
Languages
English
Timeline
Front of House Team Member
Nando's Chickenland Limited
09.2024 - Current
Front of House Team Member
Kentucky Fried Chicken
05.2024 - 06.2024
Volunteer Sales Assistant
Barnardo's
07.2022 - 09.2023
Heriot-Watt University
Robert Gordon's College