Charles Hanson

Due to the unfortunate demise of ISG in September 2024, I joined Structure Tone the following week and returned to 20 Ropemaker Street to continue the delivery of the Critical Infrastructure, which is now complete well in advance of our first contractual sectional completion. I was awarded a Senior TSM role for my recognised efforts at ISG, and continue to exceed the expectations of my new employers. My roles and responsibilities remain the same, however I continue to push myself to improve at every opportunity. As we approach our first sectional completion, I have been leading the production, review, and collation of all the necessary contractual documentation in preparation for handover to ensure a seamless transition from contractor to client, defect free.

During my time with ISG, I worked on a number of large scale commercial fit out projects that include Facebook (Project Green), 1 Knightsbridge, to most recently 20 Ropemaker Street, which I also tendered and pitched to the client and professional team along side my project peers. At ISG I progressed from undertaking a traditional Technical Services Manager role on my earlier projects, to undertaking a Senior TSM role, whilst leading a workstream to deliver the critical infrastructure for sectional completion of the UPS, MER and SER spaces. Whilst executing this senior position at 20 Ropemaker Street, my roles and responsibilities included:

• Reviewing stage 4 information, and generating PTI content.
• Presenting part of our pitch to the client and wider professional team.
• Assisting with programme sequencing and durations whilst considering buildability.
• Producing project start up documentation and supply chain scopes.
• Chairing supply chain interviews and kick off meetings.
• Working collaboratively with various supply chain partners and stakeholders to resolve design co-ordination issues.
• Chairing regular meetings and working collaboratively with other stakeholders including the Landlord and neighbouring tenants.
• Leading the Infrastructure workstream to deliver critical areas for sectional completion.
• Driving the supply chain to achieve programme dates whilst ensuring quality throughout.
• Maintaining regular programme droplines and progress mark ups.
• Preparing various reports, presentations and bulletins for record information.
• Delivering progress updates, key issues and solutions to the client and professional team weekly.
• Presenting workstream updates to the Senior Leadership Team and wider ISG team fortnightly.
• Reviewing change to determine cost and programme impact.
• Production of key commissioning documentation, and management of the testing and commissioning alongside the CxM.

During my time with Mace MEP, I worked with my project teams to deliver a number of large scale major projects that include BSkyB (commercial), Nova (residential), and Chelsea Barracks (residential). I started here as an extremely keen apprentice, and progressed into management upon completion of my HNC in Building Services and Engineering. My key roles and responsibilities included:

• Programme management and driving the trades to achieve programme dates.
• Management of multiple trades to deliver the project from pre-construction through to commissioning and handover.
• Monitored health and safety measures for guaranteed compliance.
• Use and navigation of BIM throughout the duration of the project.
• Review of design consultant information and heavily influencing the design by undertaking value engineering.
• Production of pre-start documentation such as Water Management Plan, Flood Mitigation Strategy, Commissioning strategy, Pre-fabrication strategy, and Responsibility Matrix's.
• Temporary Works Supervisor responsible for reviewing design and loads on behalf of Mace MEP and our supply chain.
• Presenting the current MEP design strategies to the client.
• Implementing Planning and Production Control (PPC), Quality Assurance, and leading co-ordination workshops.
• Undertaking various investigations and producing comprehensive reports for both team and client information.
• Chairing monthly project reviews with the Business Unit, and providing weekly report updates as temporary acting Project Manager.
• Driving the close out of key areas in preparation for client inspection and handover.

• Undertaking daily maintenance checks on all machinery.
• Distribution of daily work activities to the factory staff upon arrival.
• Providing oversight on task management ensuring deadlines and targets were consistently met.
• Cutting, drilling, locking, and curving various aluminium profiles to a fine tolerance.
• Calculating diameters, radius', and arc lengths of circles to create bespoke designs for exhibitions.
• Reviewing and understanding drawings and special instructions.
• Obtained a specialist forklift license.