Chaitrali Chitnis
Birmingham
Summary
A dedicated professional with a strong understanding of restaurant etiquette and expertise in catering software. Skilled in wine serving and beverage recommendation, with a keen awareness of health and safety standards. Committed to delivering exceptional service and enhancing customer experiences within the hospitality industry.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Hospitality & Catering Team Member
NEC Group
Dudley Zoo, West Midlands
04.2025 - Current
- Provided excellent customer service, resulting in repeat business.
- Improved cleanliness standards throughout the kitchen area.
- Ensured smooth running of catering operations during peak hours by effective communication and teamwork skills.
- Streamlined order taking process, improving overall efficiency.
- Carried out necessary equipment maintenance checks regularly avoiding any operational delays.
Retail cashier
D-Mart
Pune, India
06.2024 - 08.2024
- Handled large volumes of cash securely, preventing loss or theft.
- Managed returns and exchanges to ensure customer satisfaction.
- Maintained clean and orderly till area, ensuring smooth operations.
- Resolved customer complaints with effective communication skills.
Junior Software Engineer
Cognizant Technlogy Solutions
Pune, India
12.2022 - 07.2024
- Resolved complex technical issues reinforcing client trust and confidence.
- Tested new software releases detecting and fixing bugs promptly.
- Collaborated with team members to design, develop and implement software solutions.
- Continually updated skills through professional development courses keeping at par with industry standards.
Education
Bachelor of Science - Computer Science
Modern College of Arts, Science and Commerce
Pune, India 06.2019 - 06.2022
Master of Science - Data Science
University of Birmingham
Birmingham 09.2024 - 09.2025
Skills
- Restaurant etiquette understanding
- Catering software familiarity
- Wine serving
- Beverage recommendation
- Health and safety consciousness
Timeline
Hospitality & Catering Team Member
NEC Group
04.2025 - Current
Master of Science - Data Science
University of Birmingham
09.2024 - 09.2025
Retail cashier
D-Mart
06.2024 - 08.2024
Junior Software Engineer
Cognizant Technlogy Solutions
12.2022 - 07.2024
Bachelor of Science - Computer Science
Modern College of Arts, Science and Commerce
06.2019 - 06.2022
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