Cerys Llewellyn

• I offer personalised shopping advice to enhance customer experiences and ensure that they are satisfied with their experience.
• I balance multiple tasks simultaneously whilst maintaining high-quality customer care, such as cleaning the shop and stocking items.
• I often assist customers with product selection to benefit their experience in our store.
• I utilise excellent communication skills to provide detailed product information, as well as answer any queries that customers may have about policy or general FAQ's.
• I handle cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• I learn about new products quickly, providing comprehensive guidance to customers so that they are certain of the products they are purchasing.
• I foster a welcoming store environment by maintaining clean and well-organised displays.
• I assist customers in locating specific items to boost satisfaction.

• I maintained clean and healthy living environments for dogs by ensuring regular cleaning and sanitisation.
• I managed difficult situations involving distressed or aggressive dogs calmly and effectively.
• I adhered strictly to all regulatory standards relating to animal welfare within the facility, often involving individual medication plans for different dogs.
• I provided nutritious meals to all kennel dogs, improving overall health and vitality, ensuring that all dogs were given the correct meals that they were allocated by their owners,
• I ensured daily exercise for dogs by taking them on monitored walks.
• I delivered excellent customer service whilst dealing with pet owners during drop-offs and pick-ups.
• I developed strong bonds with dogs through consistent interaction, promoting a calmer kennel environment.
• I assisted with grooming tasks such as nail clipping, ear cleaning, and bathing to improve animal hygiene and comfort.
• I worked collaboratively with other staff members to ensure smooth running of kennel operations.

My placement in this role was limited, however in the time I was there I helped carry out many tasks to keep the gallery running efficiently such as;

• Assisting with marketing for the company's social media accounts, meaning utilising adobe software as well as translating posts into Welsh.
• I assisted with organising the gallery, making sure all informational pamphlets and images were in the correct place.
• I assisted visitors at the front desk, engaging with them and fulfilling any queries they had about the artists or their work.
• I worked with a team to ensure that all events held at the gallery ran smoothly.
• I ensured that visitors had a unique and pleasurable experience at the gallery.