Celine Cullen
Airdrie,
Summary
An experienced professional with an understanding of project / programme support and operational policing within Police Scotland. Skilled in building collaborative relationships with all colleagues and stakeholders, whilst maintaining alignment across multiple project teams. Motivated by roles that involve coordination, analysis and stakeholder engagement, where I am able to contribute to structured, well-governed change initiatives. Committed to continuous personal development and delivering high-quality service aligned with organisational values.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Programme Support Officer
Police Scotland
Dalmarnock, Glasgow
06.2023 - Current
- Support the Digitally Enabled Policing Programme by facilitating project coordination through effective governance and delivery across multiple workstreams.
- Handle multiple project mailboxes, addressing enquiries from across the organisation and stakeholders, ensuring timely responses.
- Streamline communication across the Core Operational Solutions and Body Worn Video teams.
- Develop meeting agendas and supporting documents to facilitate governance processes.
- Record and maintain detailed minutes for meetings in order to capture essential decisions, actions and risks accurately.
- Optimise senior management and programme diaries by coordinating meetings and reducing conflicts.
- Arrange necessary travel and accommodation for team operations.
- Process IT Connect and e-Procurement requests while adhering to financial limits.
Productions Management Officer
Police Scotland
London Road, Glasgow
09.2022 - 06.2023
- Managed secure booking, processing and retention of productions in line with Police Scotland's policies.
- Accurately logged productions submitted by officers whilst ensuring detailed record management.
- Daily use of various systems, including Microsoft applications and the Scottish Courts website, for record management accuracy.
- Performed regular disposals of productions to optimise storage space and comply with retention guidelines.
- Monitored shared inboxes for enquiries from police officers, COPFS, Courts and partnership agencies.
- Utilised Police Scotland vehicles for travel between police offices as part of operational duties.
- Completed ongoing training to maintain alignment with operational requirements.
- Enhanced ability to manage sensitive information with a focus on attention to detail.
Sales Administrator
MV Commercial Ltd
Airdrie
02.2021 - 09.2022
- Processed and managed new vehicle orders through our system Auriga, securing signed order confirmations and deposits from customers.
- Generated invoicing for customers and financial companies to ensure prompt payments.
- Developed and maintained a sales tracking report that supported timely updates for the wider sales teams.
- Confirmed accurate registration and taxation of vehicles ahead of delivery schedules to comply with DVLA regulations.
- Managed documentation, vehicle paperwork and spare keys in preparation for customer deliveries.
- Established regular communication with external partners.
- Supported the CEO as a first point of contact, managing scheduling and general administrative duties.
Sales Assistant / Delivery Coordinator
Next Plc
Buchanan Galleries, Glasgow
06.2016 - 03.2021
- Provided swift, friendly service within a customer facing retail environment across various departments.
- Operated tills and assisted within fitting rooms to enhance customer's experiences within the store.
- Addressed customer enquiries while maintaining high standards of stock presentation on the shop floor.
- Performed routine health and safety checks to maintain regulatory compliance.
- Led a small team as Delivery Coordinator, overseeing deliveries and stockroom tasks.
- Streamlined stock organisation and rotas for improved efficiency.
- Processed any store orders.
- Encouraged a collaborative team culture, enhancing overall productivity levels.
Education
Bachelor of Arts - Social Policy and History
University of Strathclyde
09.2016 - 06.2020
CfE Advanced Higher - Mathematics
Airdrie Academy
Airdrie 08.2015 - 06.2016
CfE Higher - Chemistry, English, History, Mathematics, Modern Studies, Music, Spanish
Airdrie Academy
Airdrie 08.2014 - 06.2016
CfE National Five - Biology, Chemistry, English, History, Maths, Music, Physical Education, Spanish
Airdrie Academy
08.2013 - 06.2014
Skills
- Strong communication skills
- Flexible and adaptable
- Problem-solving skills
- Remain emotionally aware and support colleagues
- Ability to keep calm under pressure
- Knowledge of Police Scotland systems and Microsoft Packages
- Programme governance structure
Affiliations
- Gymnastics
- Latin American Dancing and other styles
- Yoga
- Baking
Timeline
Programme Support Officer
Police Scotland
06.2023 - Current
Productions Management Officer
Police Scotland
09.2022 - 06.2023
Sales Administrator
MV Commercial Ltd
02.2021 - 09.2022
Bachelor of Arts - Social Policy and History
University of Strathclyde
09.2016 - 06.2020
Sales Assistant / Delivery Coordinator
Next Plc
06.2016 - 03.2021
CfE Advanced Higher - Mathematics
Airdrie Academy
08.2015 - 06.2016
CfE Higher - Chemistry, English, History, Mathematics, Modern Studies, Music, Spanish
Airdrie Academy
08.2014 - 06.2016
CfE National Five - Biology, Chemistry, English, History, Maths, Music, Physical Education, Spanish
Airdrie Academy
08.2013 - 06.2014