Catriona Brooksbank
Northampton,England
Summary
Dedicated professional with strong communication skills and expertise in clinical record-keeping and administration. Known for being friendly and compassionate, consistently delivering exceptional service. Committed to leveraging these skills to enhance organisational efficiency and patient care.
Overview
28
28
years of professional experience
Work history
Admin / clinical support
NHFT
Northampton, Northamptonshire
11.2014 - Current
- Carried out day-to-day duties accurately and efficiently In the community.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Assisted in patient care, improved comfort and well-being.
- Recorded clinical observations on a electronic health record.
Administrative assistant
NHFT
Northampton, England
09.2004 - 11.2014
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Updated company databases by inputting new patient information.
Care assistant
Northampton county council
Brixworth, Northamptonshire
04.1998 - 09.2004
- Collaborated with healthcare team for effective patient care delivery.
- Assisted in daily living activities for enhanced patient comfort.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Education
GCSEs -
Aylsham high school
Norfolk /1974 - /1979
NVQ Level 2 - Health and Social care
Moulton college
Northampton /2003 - /2004
Skills
- Communication skills
- Clinical record-keeping
- Administration
- Friendly and compassionate
Timeline
Admin / clinical support
NHFT
11.2014 - Current
Administrative assistant
NHFT
09.2004 - 11.2014
Care assistant
Northampton county council
04.1998 - 09.2004
GCSEs -
Aylsham high school
/1974 - /1979
NVQ Level 2 - Health and Social care
Moulton college
/2003 - /2004