Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
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Catarina Adelaide Henrique De Oliveira

Bristol

Summary

Adaptable and committed professional seeking to transition into the legal field, bringing strong research and analytical skills combined with excellent written and verbal communication abilities. Proven track record in managing complex, deadline-driven tasks and maintaining high levels of accuracy and confidentiality. Eager to contribute to a dynamic legal team and support impactful legal work in the paralegal role.

Overview

7
7
years of professional experience
10
10
years of post-secondary education

Work history

Customer Assistant

Tesco
Bristol
03.2020 - 07.2025


  • Provided excellent customer service and developed my communication skills whilst serving customers and answering their queries.
  • Illustrated ability to work independently by using my initiative whilst assisting customers.
  • Demonstrated dedication by supporting checkouts when it was needed utmost. This included starting early or leaving late and working additional shifts.
  • Exceeded company standards by serving customers swiftly and enabling targets to be met.
  • Demonstrated flexibility whilst performing numerous duties during one shift. This constituted serving customers at checkouts, returning products to their correct locations, ensuring there was adequate stationery in all checkouts and prepping the baskets to be returned to the front of the store.
  • Provided shopping advice based on customer needs, fostering an engaging shopping experience.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Ensured health and safety regulations were complied with within work premises at all times.
  • Collaborated well within a team setting, fostering a positive working atmosphere.

Receptionist

Alma Bella Boutique
Bristol
09.2019 - 12.2021
  • As a receptionist, I was responsible for the saloon’s organisation and appointments, customer care, stock inventory and orders.
  • Demonstrated great communication skills by arranging, altering, confirming, and cancelling appointments with clients.
  • Worked independently by assisting clients (potential/previous) with their queries, in person and over the phone.
  • Administered the amount of stock and estimated future deliveries.
  • Improved problem-solving skills by dealing with clients complaints independently, with little or no assistance.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Teaching Assistant

Two-mile hill primary school
Bristol
06.2018 - 06.2018


  • Planned and presented lessons to pupils, whilst undertaking the responsibility of achieving lesson objectives.
  • Demonstrated empathy and understanding of children with Special Educational Needs in assisting them in carrying out classroom activities.
  • Improved student engagement by utilising interactive learning techniques.
  • Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.

Education

LLB - Law Undergraduate

University Of West of England (UWE)
Bristol
09.2021 - 06.2025

A-Levels - History, Spanish and English Literature

Redland Green School
09.2019 - 06.2021

GCSE’s - Math’s, English literature, English language, Physics, Chemistry, Biology, Psychology, Photography, Spanish and History

Bristol Brunel Academy
09.2014 - 06.2019

Skills

  • Customer Service
  • Understands confidentiality
  • Strong work ethic
  • Strong research skills
  • Time management expertise
  • Loss prevention techniques
  • Patience and diplomacy
  • Retail law compliance

Languages

English
Native
Portuguese
Native
Spanish
Advanced

References

References available upon request.

Timeline

LLB - Law Undergraduate

University Of West of England (UWE)
09.2021 - 06.2025

Customer Assistant

Tesco
03.2020 - 07.2025

Receptionist

Alma Bella Boutique
09.2019 - 12.2021

A-Levels - History, Spanish and English Literature

Redland Green School
09.2019 - 06.2021

Teaching Assistant

Two-mile hill primary school
06.2018 - 06.2018

GCSE’s - Math’s, English literature, English language, Physics, Chemistry, Biology, Psychology, Photography, Spanish and History

Bristol Brunel Academy
09.2014 - 06.2019

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Catarina Adelaide Henrique De Oliveira