Catalina Maria Mazilu
Southampton ,Hampshire
Summary
Final-year Business Management with Marketing student possessing extensive retail and supervisory experience. Demonstrates strong leadership skills and excels in customer service. Proven ability to effectively manage and develop teams, driving performance and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work history
Supervisor
Accessorize
Southampton, Hampshire
06.2025 - Current
- Streamlined daily operations to enhance customer service and ensure product availability.
- Trained new team members on company policies and effective sales strategies.
- Collaborated with colleagues to uphold store standards and optimise visual merchandising.
- Oversaw cash handling procedures, ensuring accuracy in financial transactions.
Sales assistant
Accessorize
Southampton, Hampshire
06.2024 - 06.2025
- Delivered personalised product recommendations to enhance customer shopping experiences.
- Maintained visual merchandising standards through strategic display arrangements and product availability.
- Collaborated with team members to effectively manage inventory levels and replenish stock.
- Processed transactions efficiently at point of sale, ensuring smooth customer checkouts.
Key holder
XimiVogue
Northampton, Northamptonshire
08.2021 - 06.2024
- Supervised daily operations, including store opening and closing, cash management, and security protocols.
- Implemented promotional displays to increase product visibility and attract customers.
- Executed operational tasks to boost overall store efficiency.
- Addressed escalated customer issues promptly to achieve optimal resolutions.
Sales assistant
Lovisa
Southampton, Hampshire
04.2023 - 08.2023
- Conducted regular stock checks to ensure product availability and minimise discrepancies.
- Offered personalised shopping advice to enhance customer experiences.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Learnt about new products quickly, providing comprehensive guidance to customers.
Education
Bachelor of Science - Business Management and Marketing
Solent University
Southampton 09/2023 -
A-Levels - Business and Law
Strodes College
Egham, Surrey 09/2020 - 07/2022
GCSEs -
The Matthew Arnold School
Staines-upon-Thames, Surrey 09/2016 - 08/2020
Skills
- Leadership competence
- Customer services excellence
- Financial reporting
- Employee training
- Staff scheduling
- Visual merchandising expertise
- Attention to Detail
Accomplishments
The Egham Chamber of Commerce Prize for Excellence in Business and IT; 2021-2022.
Timeline
Supervisor
Accessorize
06.2025 - Current
Sales assistant
Accessorize
06.2024 - 06.2025
Sales assistant
Lovisa
04.2023 - 08.2023
Key holder
XimiVogue
08.2021 - 06.2024
Bachelor of Science - Business Management and Marketing
Solent University
09/2023 -
A-Levels - Business and Law
Strodes College
09/2020 - 07/2022
GCSEs -
The Matthew Arnold School
09/2016 - 08/2020