Catalina Cripps
Edenbridge,Kent
Summary
A self motivated team player that strives for consistent, outstanding standards. Excellent communicator committed to delivering and implementing successful change. Experience of leading teams to become more driven and efficient in a fast paced environment. An extremely passionate and professional personality who adapts to change to improve results, taking pride in attention to detail and outstanding service.
Overview
4
4
Languages
8
8
years of post-secondary education
14
14
years of professional experience
Work history
Pricing and Promotion Specialist
John Lewis & Partners
London
2021.08 - Current
- Managing stakeholder communications across 35 Buyers and Merchandising team
- Supporting implementation on various projects to support with decision making impacted by pricing and promotion
- Expert on current competitors and promotional activity
- Dealing with third party regulators ensuring legal standards are being adhered to
- Monitoring and actioning daily prices and promotions accurately in line with internal strategies, and compliant with all legal regulations.
- Identifying and escalating any challenges in John Lewis prices and promotions strategy and working closely with Category Proposition Groups to resolve issues and keep them updated on key decisions made.
- Strong planning & prioritisation skills
- Stakeholder management with excellent communication skills and experience of handling difficult and robust conversations
- Ability to work in fast paced, dynamic environment, able to cope well under pressure
- Strong commercial awareness
- Process improvement
- Negotiation skills
Team Manager Compliance
Waitrose
Cobham
2020.01 - 2021.08
- Ensuring that all the tasks and operations are following the internal procedures
- Reducing and date code checking
- Maintenance issues
- External authorities visits
- Planning - strategy for the whole team for resource, budget and ways of working
- BOP Procedure management
- Optimise sales and wastage
- Customer satisfaction
- Line manager
- Lead Partners to deliver outstanding service and customer satisfaction, focus on availability, cleanliness and presentation at all times.
Team Manager Retail & Payment
Waitrose
Banstead
2019.05 - 2020.01
- Responsibilities: replenishment and presentation of stock, CDA
- Planning - strategy for the whole team for resource, budget and ways of working
- BOP Procedure management
- Optimise sales and wastage
- Customer satisfaction
- Line manager
- Lead Partners to deliver outstanding service and customer satisfaction, focus on availability, cleanliness and presentation at all times.
Assistant Team Manager Retail & Payment
Waitrose
Banstead
2018.10 - 2019.05
- Responsibilities: replenishment and presentation of stock, CDA
- Planning
- BOP Procedure management
- Optimise sales and wastage
- Customer satisfaction
- Line manager
- Lead Partners to deliver outstanding service and customer satisfaction, focus on availability, cleanliness and presentation at all times.
Assistant Team Manager Service
Waitrose
Banstead
2018.05 - 2018.10
- Responsibilities: replenishment and presentation of stock
- Optimise sales and wastage
- Customer satisfaction
- Line manager
- Lead Partners to deliver outstanding service and customer satisfaction, focus on availability, cleanliness and presentation at all times.
Team Leader Operations department
Waitrose
Coulsdon DFC
2017.12 - 2018.05
- Responsibilities: timekeeping and rotas for Security team
- Layouts
- Deleted and suspended
- Date code checks
- Compliance
- Rotation improvements
- Partner Shop stock management.
Team Leader Nights department
Waitrose
Coulsdon DFC
2016.11 - 2017.12
- Responsible for: rotas for all the department Partners
- Timekeeping for a team of over 170 Partners
- Direct a team of 20 partners out of a large team to improve/maintain their performance
- Leading the replen team (working cages within picking operation)
- Ensuring all tracking documents are maintained
- Running the picking team/support my colleagues on running the pick operation
- Supporting Management team in any area as required
- BPS knowledge
- Availability focus for keeping it at high standards in a fast environment picking operation
- Wastage focus for improvements
- Focus on cleanliness and presentation at all times.
Warehouse Assistant Nights department
Waitrose
Coulsdon DFC
2016.02 - 2016.11
- Different tasks within the warehouse including picking orders accurately and within productivity targets
- Replenishing
- Dispatch and loading orders
- General cleaning in the warehouse.
Computer and network operator
More Results Marketing
Bucharest
2013.01 - 2015.01
- Receiving phone calls from secretary
- Drafting regulations for promotions infoline
- Managing databases with winners and participants
- Call center (informing the winners about their prize and how to get their prizes)
- Validation of prizes (receipt proof of participation in the promotion and validation/invalidation winners)
- Preparing and sending prizes through courier companies
- Receiving parcels/envelopes and their distribution in company
- Marketing.
Education
Economics - Economics
Faculty of Economics and Business Administration
Galati, Romania 2010.01 - 2013.08
Mathematics And Computer Science - Economics
High School “Dunarea”
Galati 2006.01 - 2010.07
NVQ Level 2 - Digital Promotion for Business
Plumpton College
UK 2026.02 - 2026.04
Skills
- Organisational skills
- Attention to detail
- Timeliness and consistency
- Analytical thinking
- Microsoft Office proficiency
- Google applications knowledge
- Continuous improvement
- Project management
- Resilience and adaptability
- Market trend analysis
- Collaborative mindset
- Data analytics
- Initiative and proactivity
- Event planning and promotion
Affiliations
- Running, baking and reading
Languages
English
Fluent
Romanian
Native
Italian
Intermediate
Spanish
Intermediate
Timeline
NVQ Level 2 - Digital Promotion for Business
Plumpton College
2026.02 - 2026.04
Pricing and Promotion Specialist
John Lewis & Partners
2021.08 - Current
Team Manager Compliance
Waitrose
2020.01 - 2021.08
Team Manager Retail & Payment
Waitrose
2019.05 - 2020.01
Assistant Team Manager Retail & Payment
Waitrose
2018.10 - 2019.05
Assistant Team Manager Service
Waitrose
2018.05 - 2018.10
Team Leader Operations department
Waitrose
2017.12 - 2018.05
Team Leader Nights department
Waitrose
2016.11 - 2017.12
Warehouse Assistant Nights department
Waitrose
2016.02 - 2016.11
Computer and network operator
More Results Marketing
2013.01 - 2015.01
Economics - Economics
Faculty of Economics and Business Administration
2010.01 - 2013.08
Mathematics And Computer Science - Economics
High School “Dunarea”
2006.01 - 2010.07