Casey Roberts

Greeted customers warmly, accurately recorded orders, and clarified specifics to enhance customer satisfaction. Handled phone orders requiring accurate customer details as well as liaising with our on duty fryer to give an accurate and feasible pick up time.

Processed cash and card transactions via POS devices, ensuring accurate change to maintain customer trust. Consolidated orders correctly and to the customers satisfaction while still adhering to the boundaries set by my employers. Diluted vinegar concentrate according to written instructions while adhering to safety constraints to ensure compliance and safety. Utilising excellent time management to ensure all closedown duties were completed in the timeframe given, and to my employers satisfaction.

Ensured condiments and salt shakers were consistently stocked for customer use. Restocked shelves and fridges during quieter hours to maximise efficiency. The upkeep of basic food and hand hygiene including correct hand washing and knowing basic food safety.

Allergy awareness, and advising customers on our allergy information, referring them to the appropriate documentation where applicable.