Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mohammad Rafiq

Luton,Central Bedfordshire

Summary

Bringing strong communication and customer service skills. I excel at creating positive interactions and resolving issues efficiently. With knack for teamwork and adaptability, I handle tasks with positive attitude and attention to detail. My background in customer service and hospitality has equipped me with solid problem-solving abilities and focus on delivering excellent service.

Work History

Counter service assistant

Foowa
Dunstable, Central Bedfordshire
11.2022 - 02.2023
  • Worked hard to learn all required tasks quickly to maximise performance.
  • Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
  • Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Processed customer orders quickly and accurately, providing a fast turnaround in line with service targets.
  • Worked with energy and enthusiasm to meet high-volume orders during peak food service times.
  • Delivered exceptional customer experiences through attentive care, timely service and order accuracy.
  • Took up to 50 customer orders a day, processing payments and providing change where necessary.

Education

A-Levels - Ecnonmics, Physics, Maths

Luton Sixth Form
Luton
09.2024 -

GCSEs -

Denbigh High School
Luton, LUT
09.2019 - 05.2024

Skills

  • Telephone etiquette
  • Dispute handling
  • Order processing expertise
  • Basic mathematics
  • Cash register operation
  • Computer literacy
  • Receipts issuing
  • Communication efficiency

Languages

English
Advanced (C1)
Urdu
Upper intermediate

Timeline

A-Levels - Ecnonmics, Physics, Maths

Luton Sixth Form
09.2024 -

Counter service assistant

Foowa
11.2022 - 02.2023

GCSEs -

Denbigh High School
09.2019 - 05.2024
Mohammad Rafiq