Caroline Ndlovu
Edinburgh,Midlothian
Summary
Dedicated professional with extensive expertise in compassionate caregiving and elderly care support, specializing in dementia care for residents with Parkinson's and frailty. Proven ability to facilitate social activities and implement nutritional planning, ensuring holistic well-being for residents. Skilled in medication administration and bereavement support, with a strong commitment to ethical standards and confidentiality. Career goal focuses on advancing skills in abuse recognition and data protection compliance while enhancing the quality of life for individuals in elderly care.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Social Care Assistant
City of Edinburgh Council
Edinburgh, Midlothian
2012.11 - 2026.01
- I worked in 60 bed care home, assisted clients with visits to healthcare professionals to ensure comprehensive medical care.
- Provided end-of-life care with utmost compassion and sensitivity.
- Administered medication on schedule, promoted overall wellbeing.
- Supported clients to maintain their personal hygiene, improved self-esteem, Promoted person centred care.
- Adapted communication to enhance understanding of non-verbal, deaf, or elderly clients.
- Aided in bathing, dressing and continence support.
- Supported clients in maintaining personal hygiene to boost self-esteem.
- Encouraged active lifestyle in clients through regular exercise and outings.
- Maintained detailed records of each client's progress for continuous care improvement.
- Assisted clients with mobility issues for enhanced independence.
- Encouraged family involvement in client's life, strengthened familial relationships.
- Managed challenging behaviour using de-escalation techniques, established a calm environment.
- Worked closely with other care staff for seamless service delivery.
- Tracked and addressed patient pain levels, helping promote healing by minimising discomfort.
- Followed modern nursing standards for optimum treatments and patient protection.
Night care assistant
ASA Recruitment Agency
Edinburgh
2010.05 - 2025.06
- Prepared nutritious light meals or snacks during night shift to meet residents' hunger needs.
- Monitored vital signs consistently and recorded data accurately for healthcare professionals.
- Assisted residents during feeding activities to enhance nutritional intake.
- Supported mobility-impaired individuals with moving around the facility; promoted physical activity levels.
- Attended training sessions regularly to maintain knowledge on best practices in elderly care.
- Promoted dignity by aiding residents with limited mobility in completing personal care tasks, including washing and dressing.
- Observed client health conditions and reported immediate concerns to manager.
- Delivered personalised care and support according to individual care plans.
- De-escalated challenging behaviours in residents with a calm and caring approach.
Education
NVQ Level 2 - Social work
NVQ Level 2
Edinburgh 04/2016 - 01/2017
Adult nursing Degree - Adult nursing
Edinburgh Napier University
Edinburgh 08/2022 - 08/2025
Skills
- Social activities facilitation
- Dementia care techniques
- Ethical understanding
- Confidentiality sensitivity
- Compassionate caregiving
- Patience and tolerance
- Nutritional planning
- Abuse recognition
- Safeguarding vulnerable adults training
- Residential care experience
- Special needs education solutions
- Elderly care support
- Basic life support certification
- Medication administration skills
- Bereavement support strategies
- Data protection compliance
Affiliations
- During my spare time, l love travelling, going to church and volunteering at charity shop
Certification
Im NMC Registered
Timeline
Social Care Assistant
City of Edinburgh Council
2012.11 - 2026.01
Night care assistant
ASA Recruitment Agency
2010.05 - 2025.06
NVQ Level 2 - Social work
NVQ Level 2
04/2016 - 01/2017
Adult nursing Degree - Adult nursing
Edinburgh Napier University
08/2022 - 08/2025