Carlyle Cummings
Shrewsbury
Summary
A highly disciplined and safety-focused rail professional with a proven track record of operational leadership within Network Rail. Expert in managing complex safety-critical environments and leading multi-disciplinary teams to deliver excellence. Possesses a strong commercial background with a history of achieving 99% customer satisfaction scores. Adept at stakeholder engagement, disruption management, and fostering a "One Team" culture to ensure a safe, clean, and welcoming environment for all rail users.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Level Crossing Manager
NETWORK RAIL
Shrewsbury, Shropshire
02.2022 - 12.2025
- Operational Leadership: Deputise for the Route Level Crossing Manager, overseeing safety-critical operations and ensuring compliance with industry standards.
- Safety & Compliance: Lead quantitative and qualitative risk assessments; determine and implement mitigations supported by cost-benefit analysis.
- Asset Management: Complete site inspections and maintenance faulting; utilize AIVR data to ensure all equipment and signage meet regulatory standards.
- Collaboration: Act as the primary lead for safety-critical planning with outside agencies, ensuring seamless communication and operational safety.
- Public Safety: Deliver safety awareness presentations to the public and stakeholders, managing the industry's reputation and community relations.
- Demonstrates a comprehensive understanding of engineering controls implemented at level crossings and possesses the capability to evaluate their effectiveness as risk mitigation measures.
- Interpreting technical designs to foresee any risk that may arise from project work.
- Undertaking continuous professional development through Network Rail training programs to maintain current competencies, acquire additional qualifications, and remain informed of organisational and industry developments.
Assistant Level Crossing Manager
NETWORK RAIL
Shrewsbury, Shropshire
02.2022 - 09.2022
- Insight & Analysis: Documented and tracked trend changes from census data and occurrence logs to drive safety and performance improvements.
- Stakeholder Support: Managed correspondence to expedite fault rectification and system updates, ensuring operational readiness.
- Community Safety: Collaborated with Community Safety Managers to deliver public-facing events, aligning with TOC community engagement goals.
Army Recruiter
CAPITA
Shrewsbury, Shropshire
07.2021 - 02.2022
- Candidate Experience: Managed the end-to-end recruitment journey, providing an exceptional and professional experience for all applicants.
- Event Leadership: Led attraction events and collaborated with educational providers to increase awareness and engagement.
Operations Manager
BMS FUNDING LTD
Telford, Telford and Wrekin
08.2018 - 07.2020
- Process Optimization: Increased lead conversion rates from 6% to 40% through rigorous data flow management and monthly audits.
- Compliance: Processed due diligence checks on corporate clients, ensuring 100% adherence to regulatory requirements.
Branch Manager
ENTERPRISE RENT-A-CAR
Telford, Telford and Wrekin
11.2013 - 08.2018
- Customer Excellence: Achieved a company-high 99% customer satisfaction score and grew operating profits by 13%.
- Team Development: Led a team of 6; successfully mentored 4 trainees through the graduate program with scores exceeding 90%.
Education
BA (Hons) - Business Management (Marketing)
University of Wolverhampton
Wolverhampton 09.2010 - 06.2013
BTEC National Diploma - Business
Wolverhampton City College
Wolverhampton 09.2007 - 06.2009
Certificate of Higher Education - IT
City of Wolverhampton College
Wolverhampton 09.2005 - 06.2006
GCSEs - 6 achieved including English and Maths
Pendeford High School
09.2003 - 06.2004
Skills
- Level Crossing Operations
- People Management
- Resilience under pressure
- Time efficiency
- Initiative taking
- Communication proficiency
- Customer Service
- Stakeholder Engagement
- Safety consciousness
Certification
- IOSH Managing Safely – Occupational Health & Safety
- Controller of Site Safety (COSS) – Safety Systems Lead
- Safety Critical Qualifications: PTS (Personal Track Safety) & IWA (Individual Working Alone)
Affiliations
- Enthusiastic about motorcycle mechanics and maintenance, with hands-on experience in riding and working on motorbikes in my spare time.
Timeline
Level Crossing Manager
NETWORK RAIL
02.2022 - 12.2025
Assistant Level Crossing Manager
NETWORK RAIL
02.2022 - 09.2022
Army Recruiter
CAPITA
07.2021 - 02.2022
Operations Manager
BMS FUNDING LTD
08.2018 - 07.2020
Branch Manager
ENTERPRISE RENT-A-CAR
11.2013 - 08.2018
BA (Hons) - Business Management (Marketing)
University of Wolverhampton
09.2010 - 06.2013
BTEC National Diploma - Business
Wolverhampton City College
09.2007 - 06.2009
Certificate of Higher Education - IT
City of Wolverhampton College
09.2005 - 06.2006
GCSEs - 6 achieved including English and Maths
Pendeford High School
09.2003 - 06.2004