Carlos Alvarenga
Rochdale,Lancashire
Summary
Self-motivated Warehouse Operative offering effective and efficient picking and packing to deadline. Delivering outstanding attention to detail in a fast-moving facility for continued excellent results. Reliable Warehouse Worker optimising the smooth running of recycling production lines through effective and efficient packing and picking. Working tirelessly to achieve 90% targets, maintain quality processes and ensure consistent safe working practices.
Punctual and efficient Delivery Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.
Overview
11
11
years of professional experience
Work history
Delivery Driver
Amazon
Manchester, Lancashire
2018.04 - Current
- Captured customer satisfaction rate of 90% by providing convenient delivery time estimations.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Operated manual and mechanical equipment safely.
Warehouse Operative
XPO Logistics
Rochdale, Lancashire
2015.09 - 2021.01
- Performed all duties safely and efficiently in line with safety rules for best working practices.
- Listened closely to instructions to carry out fast-paced picking in line with Tray wash and Recycling Bailing operations targets.
- Optimised storage areas to maximise access and meet needs of different types of products with specific weight, size or shape concerns.
- Maintained clean and safe work area.
- Remained flexible to scheduling needs of business, including evening and weekend shifts.
- Unloaded cargo with PPT and Cage Handling equipment, maintaining clean, safe, and organised warehouse.
Delivery Driver
Fedex
Bury, LAN
2021.03 - 2022.02
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Safely loaded and unloaded packages with zero material damage.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Carried heavy items to customers' desired location using best moving and handling practices.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Long Route Driver
SN TRANSPORTS
Blackburn, LAN
2022.03 - Current
- Transported goods, liquids, or materials in line with delivery requirements.
- Implemented clever tricks and techniques to minimise fuel consumption, resulting in reduced costs.
- Reacted calmly and appropriately in emergency situations.
- Escalated major maintenance issues to maintain road worthiness of vehicle.
- Manoeuvred and parked vehicles safely, using hazard control.
- Carried out regular vehicle maintenance to maintain smooth delivery logistics.
- Employed defensive driving technique to anticipate potential dangers and avoid collisions.
- Calculated load capacity and distributed weight safely.
- Loaded and unloaded goods using forklift trucks and following safety standards.
- Tolerated high levels of stress when driving long distances and new routes.
- Updated customers of service delays for optimised clarity on delivery times.
- Used handball techniques for smooth loading and unloading of packages.
Education
NVQ Level 1 - Science, Engineering and Manufacturing Tecnologies
Semta EAL
Rochdale2018-04
Skills
- Manual handling
- Safety and compliance
- Full UK driving licence
- Responsible driver
- Warehouse operations
- Loading and unloading techniques
- Target driven
- PPT and Cage handling machinery operation and driving
- Team player
- Customer service
- Vehicle inspections
- Load securing methods
- Highway Code knowledge
- ETA calculating
- Cargo handling
- Multi-drop deliveries
- Product Management
- New Business Opportunities
- Logistics Management
- Business Development
Timeline
Long Route Driver
SN TRANSPORTS
2022.03 - Current
Delivery Driver
Fedex
2021.03 - 2022.02
Delivery Driver
Amazon
2018.04 - Current
Warehouse Operative
XPO Logistics
2015.09 - 2021.01
NVQ Level 1 - Science, Engineering and Manufacturing Tecnologies
Semta EAL