Caoimhin Burns
Belfast,Antriim
Summary
Dedicated professional with extensive experience in fast-paced service environments. Proven ability to lead teams and support colleagues to achieve operational goals. Background in floor service, logistics, and customer-facing roles demonstrates adaptability and attention to detail. Eager to contribute strong work ethic and commitment to excellence in a new challenge.
Overview
9
9
years of professional experience
Work History
Bartender and Waiter
Muriels bar and cafe
Belfast
03.2026 - Current
- Expertly prepared a diverse menu of drinks with a focus on consistency and speed.
- Maintained high-speed bar setup, enabling rapid service during peak shifts.
- Managed guest intoxication levels proactively, ensuring legal compliance and promoting community safety.
- Resolved customer issues promptly, reinforcing reputation for outstanding service.
- Upskilled team members in bar operations and cocktail techniques to maintain service consistency.
- Upheld rigorous cleanliness standards, ensuring a professional aesthetic and safe workspace at all times.
Bartender
The Cloth Ear
Belfast
10.2023 - 09.2024
- Maintained expert knowledge of drinks menus, including craft beers and classic cocktails, to assist customers in making informed choices.
- Delivered premium table and bar service in high-end, busy city centre, enhancing guest experience.
- Ensured cleanliness and effective stock rotation to uphold strict hospitality standards, contributing to a welcoming environment.
Bartender / Floor Staff
Henryʼs & The Jailhouse
Belfast
09.2022 - 10.2023
- Executed seamless transitions between bar service and bar backing, ensuring efficient operations in a fast-paced environment.
- Resolved customer queries and complaints professionally, improving service quality and customer satisfaction.
- Secured and prepared venue for smooth opening and closing operations, ensuring readiness for service.
Bar staff
The Perch Rooftop Bar
Belfast
04.2021 - 12.2022
- Managed front of house operations, welcoming guests and optimising seating flow to enhance guest experience.
- Maintained clean, safe environment per health protocols, fostering professional, welcoming atmosphere through strong interpersonal skills.
- Kept bar stocked and organised for easy access and quick service to customers.
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
Team Member
KFC
West Belfast
08.2020 - 04.2021
- Executed food hygiene practices and implemented cash handling techniques to maintain compliance and support operational integrity.
- Worked hard to learn all required tasks quickly to maximise performance.
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Took orders and made suggestions to guest tastes and preferences.
Sorting Office
Royal Mail
Mullusk
11.2017 - 12.2019
- Streamlined operations to ensure timely order fulfilment in fast-paced shipping warehouse.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
NVQ level 3 Diploma - Barbering and Music Production
Belfast Metropolitan College
Belfast01-2025
English equivalent -
Bearnageeha college
North Belfast01-2017
Skills
- Customer service
- Stock management
- Adaptability
- Communication
- Resilient
- Responsibility
- Cash handling
- Punctual
Timeline
Bartender and Waiter
Muriels bar and cafe
03.2026 - Current
Bartender
The Cloth Ear
10.2023 - 09.2024
Bartender / Floor Staff
Henryʼs & The Jailhouse
09.2022 - 10.2023
Bar staff
The Perch Rooftop Bar
04.2021 - 12.2022
Team Member
KFC
08.2020 - 04.2021
Sorting Office
Royal Mail
11.2017 - 12.2019
NVQ level 3 Diploma - Barbering and Music Production
Belfast Metropolitan College
English equivalent -
Bearnageeha college