Candice Ankrah

Assisted customers with questions, stock queries, and complaints to maintain high satisfaction levels

• Built positive relationships with customers through excellent service and a welcoming attitude
• Collaborated with team members to achieve sales targets and improve customer service
• Handled cash regulations to ensure accuracy in company reporting

• This role is composed of a multitude of multifaceted responsibilities including cleanliness, teamwork, perseverance and customer service.
• Demonstrated excellent customer service by consistently providing friendly and helpful assistance to guests
• Maintained a clean and organised work area to ensure a safe and pleasant environment for customers and staff
• Followed cash handling procedures to ensure accuracy and reduce losses
• Worked efficiently while under pressure to help the team meet tight deadlines

• Worked flexibly across shop floor to maximise work efficiency
• Maintained clean, safe working environments to eliminate accident risks.
• Collaborated with team members to achieve target results.
• Maximised customer engagement and satisfaction by delivering friendly and approachable customer service.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.

• My Secondary School held a program which allowed me to participate in caring for disabled children and aiding them to their full potential.
• Collaborated with parents to develop and implement a service that addressed a local need as well as specifics to the individuals of the club
• Facilitated weekly meetings with volunteers, working collaboratively to ensure successful project completion
• Cultivated skills to effectively support individuals who faced communication barriers

• Achieving 2 D grades, despite a rough start due to with COVID.
• GPA: 2 D grades

English Literature: 6

English Language: 6

Mathematics: 7

Double Science: 6–6

Drama: 8

Computer Science: 8

Spanish: 7

Religious Studies: 8