Can Menguc
Northwich,United Kingdom
Summary
Detail-oriented Operations and Compliance professional with expertise in quality assurance, document control, and logistics coordination. Former QA/QC Engineer skilled in compliance, technical documentation, and process improvement. Managed a service business for five years, overseeing operations, resource allocation, and customer service to ensure efficiency and compliance.
Overview
13
13
years of professional experience
Work history
Postman
Royal Mail
Northwich
2025.12 - 2026.08
- Managed daily delivery schedules and optimised routes for timely dispatch.
- Operated in high-volume environment with accurate, timely processing and delivery.
- Maintained high accuracy when handling mail and parcels under time-critical deadlines.
- Adhered to established operational procedures, service standards, and safety requirements.
- Supported logistics operations and service delivery in a fast-paced environment.
- Managed multiple tasks effectively to keep work organised at pace.
Operations Manager & Business Owner
Green Pearl Cleaning Services
Manchester
2020.11 - 2025.12
- Owned and managed residential and commercial service business operations for 5 years.
- Led operations, resource planning, scheduling, service delivery, and customer relationships.
- Resolved operational issues and applied process improvements to raise service quality and efficiency.
- Coordinated customer needs with staffing and resources to streamline service delivery.
- Scheduled workforce routes and logistics activities to support daily service operations.
- Built long-term client relationships through reliable service and clear communication.
- Maintained business records, invoicing, documentation, and administrative processes.
- Used Microsoft Office tools for scheduling, customer records, invoicing, and administration.
Sales Representative
ELS Lift
Bursa, Türkiye
2017.01 - 2020.10
- Facilitated customer orders and quotations, streamlining daily order-processing requirements.
- Managed customer records and sales documentation, keeping business data accurate.
- Liaised with customers, suppliers, and internal teams for smooth operations.
- Coordinated international business operations in access equipment manufacturing.
- Maintained customer records, sales documentation, and operational data in CRM and Microsoft Office.
- Supported cross-functional teams delivering customer and operational outcomes.
- Prepared and organised export documentation for international shipments and processes.
- Gathered and reviewed industry trends data for market analysis and planning.
Quality Assurance Quality Control Engineer
STFA Construction Group
Yalova, Türkiye
2013.03 - 2016.11
- Supported quality assurance and quality control on major bridge construction projects.
- Checked work against technical specifications, industry standards, and project requirements.
- Performed quality inspections and verification across construction phases.
- Coordinated with engineering and construction teams to resolve quality-related issues.
- Supported risk assessments, corrective actions and continuous improvement initiatives.
- Contributed to safe and timely project delivery through effective quality management and process control.
Education
Bachelor's degree -
Çanakkale Onsekiz Mart University
TURKEYSkills
- Document Control
- Compliance
- Quality Assurance (QA/QC)
- Logistics Coordination
- Operations Management
- Process Improvement
- Risk Assessment
- Technical Documentation
- Problem Solving
TECHNICAL SKILLS
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- CRM Systems
- Document Management
Timeline
Postman
Royal Mail
2025.12 - 2026.08
Operations Manager & Business Owner
Green Pearl Cleaning Services
2020.11 - 2025.12
Sales Representative
ELS Lift
2017.01 - 2020.10
Quality Assurance Quality Control Engineer
STFA Construction Group
2013.03 - 2016.11
Bachelor's degree -
Çanakkale Onsekiz Mart University