Dean Trower
Romford,Essex
Overview
32
32
years of professional experience
Work history
Postman
Royal Mail Delivery Office
Brentwood , Essex
06.2014 - Current
- Handled packages with care to maintain product integrity, reporting issues of damage through the right procedure .
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Drove all delivery vehicles safely and responsibly, representing the brand with continued professionalism.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Sorted mail between routes to maximise efficiency.
- Used computerised tracking software to monitor delivery progress.
- Operated mailing information systems to register incoming and outgoing mail.
- Secured customer signatures for deliveries using delivery management software.
- Participated in meetings with supervisors to discuss issues or concerns.
- Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
- Developed customer trust by providing traceability of mail through tracking numbers.
- Organised mail deliveries by priority and nearest location.
- Collected mail from post boxes, post offices and business establishments.
Window Fitter
Cantwell & sons
Romford , Essex
06.2011 - 04.2014
- Read and interpreted sketches and job specifications to prepare for window fitting.
- Cleared leftover materials after work completion for safe disposal.
- Installed various window and door types in customers' homes to desired specifications.
- Obeyed rules to maintain safe working environment.
- Wore personal protective equipment during work to prevent injuries.
- Fixed single, double an triple glazed windows and glass doors in new construction sites.
- Loaded and unloaded materials from vehicles onto work site.
- Organised and scheduled workloads to meet company deadlines.
- Took measurements for new fittings to fit doors and windows properly.
Labourer
Chafford Laing
Purfleet, Thurrock
01.2008 - 01.2011
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Mixed and laid concrete with excellent planning and measuring skills.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Used shovels or heavy equipment to move different materials based on job needs.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Transported goods and materials safely and securely to prevent damage and loss.
- Assisted project progress by providing reliable labouring support to various site teams.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Utilised proper protective headgear, safety glasses and clothing during construction.
- Complied with health and safety regulations during operation of equipment.
- Operated forklifts and used power tools and machinery.
- Removed hazardous materials to maintain health and safety measures.
Labourer
Tony Mcfadden utilities
Muswell Hill, Haringey
01.2004 - 12.2007
- Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
- Dug holes, trenches and ditches at desired locations to exact specifications.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Mixed and laid concrete with excellent planning and measuring skills.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Used shovels or heavy equipment to move different materials based on job needs.
- Enthusiastically picked up various labouring and construction tasks across site to aid team success.
- Transported goods and materials safely and securely to prevent damage and loss.
- Assisted project progress by providing reliable labouring support to various site teams.
- Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
- Utilised proper protective headgear, safety glasses and clothing during construction.
- Complied with health and safety regulations during operation of equipment.
- Operated forklifts and used power tools and machinery.
Postman
Royal Mail Group
Romford , Essex
06.1991 - 07.2003
- Provided faultless levels of customer service, building trusted relations for optimised brand reputation.
- Drove delivery vehicles safely and responsibly, representing brand with continued professionalism.
- Maintained exceptional service times during peak delivery seasons for consistent levels of customer satisfaction.
- Sorted mail between routes to maximise efficiency.
- Executed environmental protection measures in dealing with mail.
- Used computerised tracking software to monitor delivery progress.
- Operated mailing information systems to register incoming and outgoing mail.
- Secured customer signatures for deliveries using delivery management software.
- Participated in meetings with supervisors to discuss issues or concerns.
- Responded to customer enquiries and escalated complaints to management.
- Carried out thorough vehicle checks, aiding preventative maintenance for minimal service disruption.
- Developed customer trust by providing traceability of mail through tracking numbers.
- Organised mail deliveries by priority and nearest location.
- Collected mail from post boxes, post offices and business establishments.
Education
GCSEs -
Harold hill community school
Harold Wood, Havering 09/1989 - 05/1991
GCSEs -
Albany school
Hornchurch, Havering 09/1986 - 05/1989
Skills
- Delivery driving
- Mail processing
- Mail sorting
- Customer relations
- Moving and lifting
- Vehicle checks
- On-foot deliveries
- Public safety and security
- Manual lifting
- Construction site labouring
- Tireless work ethic
- Team player
- Hand and power tools
- Work zone safety
- Traffic control
- Equipment operation
- Material transport
- Site preparation
- Heavy lifting
- Commercial construction
- Safety policies and procedures
- Oral and written communication
- Installation and maintenance
- Installation
- Blueprints and Specifications
Timeline
Postman
Royal Mail Delivery Office
06.2014 - Current
Window Fitter
Cantwell & sons
06.2011 - 04.2014
Labourer
Chafford Laing
01.2008 - 01.2011
Labourer
Tony Mcfadden utilities
01.2004 - 12.2007
Postman
Royal Mail Group
06.1991 - 07.2003
GCSEs -
Harold hill community school
09/1989 - 05/1991
GCSEs -
Albany school
09/1986 - 05/1989