Oluwasegun Adebanjo
Waltham Abbey,United Kingdom
Summary
Results driven Royal Mail professional with over 15 years of comprehensive operational experience, excelling in efficiency, team support, and service delivery. Demonstrated expertise in health, safety, and wellbeing, complemented by strong leadership skills that ensure a safe, motivated, and high-performing workforce. Proficient in operational planning, route optimisation, and resource management, consistently driving improvements in service quality and efficiency. Passionate about fostering a culture of respect, safety, and continuous development, and now seeking to transition into a Deputy Manager role to further enhance performance and support team growth. Committed to delivering exceptional results while prioritising staff wellbeing and operational excellence.
Overview
20
20
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
POSTMAN
Royal Mail
North London
04.2011 - 11.2025
- Manage efficient mail and parcel delivery operations, consistently meeting deadlines and optimising routes to improve performance at Hornsey DO.
- Deliver exceptional customer service by effectively resolving inquiries and complaints, ensuring high levels of customer satisfaction.
- Utilise GPS and mapping tools to plan delivery routes, enhancing time and fuel efficiency and contributing to overall operational success.
- Maintain detailed and accurate first-attempt delivery records, actively contributing to route optimisation initiatives through personal input and insights.
- Promote safety and wellbeing within the team as a First Aider and Mental Wellbeing Ambassador, fostering a high-performance culture at North London DO.
- Delivered mail and parcels efficiently to designated routes, ensuring timely service.
- Organised sorting and distribution of mail to maintain operational flow and accuracy.
INTERIOR DESIGNER (FREELANCER)
F & D Interior Design Limited
Woodford Green, London
07.2006 - 03.2011
- Utilised CAD and design tools to produce detailed and accurate interior documentation.
- Collaborated with architects and contractors to ensure design alignment and project feasibility.
- Managed material and furniture selections, aligning with client vision and budget requirements.
- Oversaw interior construction, ensuring quality control, design integrity, and timely completion.
CARE ASSISTANT/ SUPPORT WORKER
HR Partners
Stratford London
06.2006 - 05.2007
- I provided compassionate care and support to individuals with diverse needs.
- I assisted in daily living activities, fostering independence for clients.
- I implemented health and safety protocols, ensuring compliance with regulations.
- I communicated effectively with healthcare professionals and families to coordinate care.
- I monitored and recorded patient's physical observation(vital signs)-blood pressure, pulse, temperature and respiratory rate.
Education
GCSEs - West African Examinations Council
United High School
Ogun State 01.1991 - 06.1997
Ordinary National Diploma (OND) - Business Administration
The polytechnic Ibadan
Ibadan, Nigeria 01.2000 - 11.2002
Level 3 Diploma - professional Interior Design
National Design Academy
England 05.2010 - 03.2011
Diploma - Business English
Business Training school
Manchester, England 04.2014 - 04.2015
Skills
- Health, Safety & Wellbeing (SHE, First Aid, Fire Safety)
- Excel & Data Management
- Payroll Systems & Workforce Planning
- Leadership & Team Management
- Problem-Solving & Decision-Making
- Communication & Staff Support
- Time Management & Organisation
- Operational Planning & Resource Control
- Process Improvement & Efficiency
- Route optimisation
- Customer service excellence
Certification
- Operation and Warehouse Management with Transport Management - One Education. 2025
- Project In Control Environment Version 2 ( PRINCE 2 Fundamental Concept) -Alison. 2025.
- Microsoft Excel Course For Everyone - Apex Learning. 2025.
- Payroll Management Course - Apex Learning. 2025.
- Resourcing to Workload Fundamentals - Success Factors. 2025.
- Mental Health First Aid And Mental Health Advocacy In the Work Place - NCFE Caches Level 2 . 2024.
Hobbies and Interest.
- Cooking
- Football
- Swimming
- Volunteering
Reference
Russell Keaton. russell.kirton@royalmail.com. - 07890 957437 - Royal Mail.
Timeline
Diploma - Business English
Business Training school
04.2014 - 04.2015
POSTMAN
Royal Mail
04.2011 - 11.2025
Level 3 Diploma - professional Interior Design
National Design Academy
05.2010 - 03.2011
INTERIOR DESIGNER (FREELANCER)
F & D Interior Design Limited
07.2006 - 03.2011
CARE ASSISTANT/ SUPPORT WORKER
HR Partners
06.2006 - 05.2007
Ordinary National Diploma (OND) - Business Administration
The polytechnic Ibadan
01.2000 - 11.2002
GCSEs - West African Examinations Council
United High School
01.1991 - 06.1997