Cameron Saunders
Northampton,Northamptonshire
Summary
Accomplished professional with expertise in scheduling employees, store layout planning, and promotions coordination. Demonstrates strong visual merchandising insight and operational optimization skills, ensuring effective budget oversight and profit and loss understanding. Proficient in POS system operation, performance monitoring, and staff mentoring, with a focus on brand promotion.
Ambitious and proactive, with proven ability to lead teams and manage resources effectively. Demonstrates excellent communication and problem-solving skills, ensuring smooth operations and customer satisfaction. Ready to drive sales growth and operational excellence in Manager role.
Overview
1
1
year of post-secondary education
8
8
years of professional experience
Work history
Store manager
Superdrug
Kettering, Northamptonshire
2022.02 - Current
- Developed a team-oriented environment by implementing effective leadership strategies.
- Implemented promotional displays to increase product visibility and sales.
- Maintained an organised stock room for easy accessibility of goods.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Delivering a great work environment while delivering over £250,000 weekly sales from many departments within the store and operations
- Facilitated smooth checkouts by maintaining efficient till operations.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Assisted customers in locating products around the shop floor promptly.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Managed staff rotas, ensuring adequate coverage during peak times.
Assistant manager
Superdrug
Corby, Northamptonshire
2020.06 - 2022.02
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Provided support to manager during audits, ensuring accurate reports.
- Streamlined store operations with efficient scheduling.
- Delegated tasks to team members efficiently improving overall productivity.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Monitored sales performance regularly adjusting strategies as required.
- Implemented promotional strategies for increased footfall during holiday seasons.
Team leader
Superdrug
Northampton, Northamptonshire
2019.04 - 2020.06
- Streamlined workflow for a more efficient process.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Monitored daily operations whilst reducing operational cost significantly.
- Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
- Fostered a high-performing environment to drive productivity and quality and efficency
- Improved customer satisfaction through close collaboration with the team.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
Customer service apprentice
Superdrug
Rushden, Northamptonshire
2018.03 - 2019.04
- Provided detailed information about company policies for clarity and compliance.
- Used knowledge of product range to recommend suitable items to customers.
- Facilitated smooth transactions by executing accurate data entry tasks.
- Assisted colleagues, improving overall team performance.
- Maintained professional telephone etiquette to ensure client comfort.
- Worked flexible hours including evenings and weekends to cover staff shortages.
- Took initiative in learning new systems and processes, enhancing operational efficiency.
- Demonstrated adaptability by performing various roles as per business needs during peak seasons.
- Learnt the operations of the comapany and store making sure all legal and weekly jobs were completed
Education
NVQ Level 3 - Customer Service / Retail Management
Superdrug
Northampton, Northamptonshire 2018.03 - 2019.04
Skills
- Scheduling employees
- Store layout planning
- Promotions coordination
- Visual merchandising insight
- Operational optimisation
- Budget oversight
- Profit and loss understanding
- POS system operation
- Performance monitoring
- Staff mentoring
- Brand Promotion
Accomplishments
In 2025 i won Store Manager of the year this was due to hitting all my KPIs and leadership,
this was one of my biggest achievements and was an amazing experience.
Timeline
Store manager
Superdrug
2022.02 - Current
Assistant manager
Superdrug
2020.06 - 2022.02
Team leader
Superdrug
2019.04 - 2020.06
Customer service apprentice
Superdrug
2018.03 - 2019.04
NVQ Level 3 - Customer Service / Retail Management
Superdrug
2018.03 - 2019.04