Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cameron Hepburn

Preston,Lancashire

Summary

I am an extremely positive, outgoing individual with a passion for creative marketing. I strive to consistently improve the customer experience from physical and digital touchpoints to ensure maximum customer satisfaction. I can utilise analytical data to create concise campaigns that successfully reach our target market while also following market trends to ensure we outperform our competitors. I am exceedingly confident in creating fresh, exciting new content that meets organisational campaigns and goals while improving our consumers image of our brand.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Customer Assistant

Morrisons
Troon, South Ayrshire
03.2020 - Current

Throughout my years at Morrisons, I have worked across multiple departments to achieve key organisational and team goals. My flexibility within my skillset highlights my ability to work professionally and effectively to manage specific roles. Some key attributes I developed throughout my tenure are:

  • Improved customer relations by promptly addressing queries and concerns.
  • Increased sales through suggestive selling techniques.
  • Provided excellent customer service to ensure repeat business.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Communicated daily offers to customers, promoting in-store deals and discounts.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.

Education

Bachelor of Arts - Marketing

University of the West of Scotland
Paisley
08.2021 - 06.2023

Skills

  • Data analysis
  • SEO optimization
  • Digital marketing
  • Brand development
  • Digital reach
  • Customer segmentation
  • Content creation

References

References available upon request.

Timeline

Bachelor of Arts - Marketing

University of the West of Scotland
08.2021 - 06.2023

Customer Assistant

Morrisons
03.2020 - Current
Cameron Hepburn