Jessica Medd

Delivered high standards of customer service across both the Harrogate Foods store and the Newcastle Clothing & Home store. Maintained strong product knowledge across foods and fashion, therefore providing knowledgeable assistance with product enquiries and recommendations, ensuring a positive and efficient shopping experience. Processed transactions accurately, handled returns and exchanges, and worked collaboratively with team members to meet sales and service targets in fast-paced retail environments.

As a Housekeeping Attendant at a prestigious luxury 5-star hotel, responsible for maintaining the highest standards of cleanliness and presentation in guest rooms and public areas. Duties included

daily cleaning, replenishing supplies, and ensuring all rooms met the hotel's stringent quality requirements and maintaining high standards for valued guests. Handled guest requests promptly and courteously which involved good communication, coordinated with the maintenance team for any repairs, and adhered to health and safety regulations. The role demanded a keen eye for detail, excellent organisational skills, and the ability to work efficiently both independently and as part of a team.

As a Marketing Intern at a creative marketing agency during a week's work experience, responsible for assisting with various marketing campaigns, conducting market research, and analysing consumer data for better positioning of the products in the market. Collaborated with the team to develop brainstorms for new and upcoming projects. Completed my own research and then presented the findings to my team.

Tutored a 6 year old girl English an hour a week. Devised lesson plans to give the tutoring structure and prepared games to make learning more interesting and engaging. Resulted in developing organisation skills and a great sense of achievement as the students skills in english improve from basic level to conversational level.