Callum Miller
Woking,surrey
Summary
I am an incredibly hardworking individual, having shown dedication and a drive for excellence in all my previous employments. My construction work has been invaluable in teaching me the important of attention to detail and built my resilience whilst working in difficult conditions. In addition to this, jobs in the hospitality industry have built a real love for working in public facing roles. As such, I’m looking to invest my excellent communication skills in another customer-based role where I can use my friendly and approachable demeanour to engage with the public.
Overview
10
10
years of professional experience
Work History
Driving Range Supervisor
Hoebridge Golf Centre
woking , surrey
04.2025 - I currently work here
- Resolved customer complaints swiftly, turning negative experiences into positive outcomes.
- Maintained high standards of cleanliness and organisation in the workplace.
- Gave clear staff instruction to achieve production output.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Fostered a positive working environment, encouraging teamwork and collaboration.
- Assisted in the recruitment and training of new staff members, building a strong, efficient team.
- Planned and communicated daily manufacturing tasks and targets.
- Organised staff meetings to discuss targets, celebrate achievements, and address concerns.
- Coordinated with other departments to streamline processes and improve overall efficiency.
Roofer
AD Lang & Sons LTD
09.2016 - Current
- I started as a roofers labourer in which I learnt from the bottom and worked my way up to be a roofer. My main responsibilities could be anything from carrying out small to large roof repairs, stripping roofs, re-battening tiled roofs and laying new tiles, stripping old felt and torching on new felt. As well as carry out work competently to the highest of standards.
- Manage and support a small team of onsite labourers.
- UPVC installation i.e. fascia, soffits and gutters.
- Ability to work on time sensitive jobs and tasks.
- Slate roof repairs.
- Clay and concrete tile repairs.
- Timber Work.
- Cement work.
- Lead work.
- Re-Roofs i.e. Stripping a roof completely off and then putting new felt, batten and tiles back on.
- Give checks on customers houses to see what work is needed.
- Working for a small family run business.
- Part time
Prison Officer
HMP Coldingley
10.2022 - 04.2023
- Working for HMP Coldingley I had to learn all new sorts of skills, dealing with prisoners 12 hours a day you never knew what to expect. The interview process was very intense with scenario based sections and actors testing my responses.
- After passing the interview I then had a 6 week training course which involved classroom and practical test.
- This job really helped me with communication skills and on the spot thinking whilst under pressure! As a prison officer its 1 officer to 30 prisoners so being a quick thinker is imperative. Saying the wrong thing can cause fights an assaults.
- Any questions regarding this job please feel free to ask, I am unsure if I can go into too much detail due to the nature of the job.
Mixologist
The 43 Club
08.2021 - 10.2022
- Working for the 43 Club as a Mixologist helped me learn new cocktails and new ways to make them. As a Mixologist/Bartender my responsibilities ranged from prepping the bar to serving customers, Working several different events from weddings to festivals and even Mixo events.
- Prepping the bar with alcohol and ice.
- Fruit Prep for drinks.
- Maintaining a clean work environment.
- Taking Multiple drink orders from different people.
- Serving and recommending different beer, wine, spirits and cocktails.
- Taking charge and making key decisions.
- Communicating with the catering team and the event managers.
- Counting stock at the end of the night.
- Closing and cleaning the work area to a high standard.
Bar Manager
Turtle Bay Guildford
12.2018 - 07.2020
- Working for a lively Caribbean restaurant where I am based at the bar. My main responsibilities could be anything from preparing alcoholic or non-alcoholic beverages for all our customers, interacting with customers, preparing drink orders from the EPOS system, assessing customer needs and preferences and making recommendations, bar duties can include opening and closing.
- Mixing drinks, serving beer and wine to customers.
- Providing conversation to patrons at the bar.
- Ability to deliver outstanding customer service with a ‘can do attitude’.
- Personal appearance.
- Communication skills.
- Organizational skills.
- Team player.
- Quick thinking.
- Making decisions under pressure.
- Taking charge and leading the bar team in a managerial position.
- Led a team of bartenders and support staff, fostering a collaborative work environment.
- Trained newly hired employees on service techniques, company procedures and safety processes.
Skills
- Good time management
- Organisation and prioritisation
- Ability to research and source solutions
- Punctual
- Ability to work as part of a team
- Ability to work independently
- Quick thinker
- Strong will
- Determined
- Eager to Learn
- Customer relationship management
- Staff training
- Conflict resolution
- Decision making
- Communication
- Leadership
- Problem solving
References
Available on request.
Custom Section
- Good time management
- Organisation and prioritisation of both self and others
- Ability to research and source solutions to problems
- Punctual
- Ability to work as part of a team
- Ability to work independently
- Quick thinker
- Strong will
- Determined
- Eager to Learn
Timeline
Driving Range Supervisor
Hoebridge Golf Centre
04.2025 - I currently work here
Prison Officer
HMP Coldingley
10.2022 - 04.2023
Mixologist
The 43 Club
08.2021 - 10.2022
Bar Manager
Turtle Bay Guildford
12.2018 - 07.2020
Roofer
AD Lang & Sons LTD
09.2016 - Current