Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Callum Lake

Bampton,Oxfordshire

Summary

I am an experienced Emergency Care Assistant with a strong foundation in responding to high-pressure, time-critical situations as part of a front-line healthcare team. In this role, I have developed the ability to remain calm under pressure, communicate effectively with both patients and colleagues, and make swift, informed decisions in unpredictable and often high-stress environments. Working closely with multi-disciplinary teams has strengthened my teamwork, resilience, and situational awareness—skills that are directly transferable to the role of an on-call firefighter.

Alongside healthcare experience, I have worked as an outdoor activity instructor, where I previously held an ERCA high ropes rescue qualification. This role involved working at height, managing group safety in physically demanding environments, and maintaining a strong focus on risk assessment and emergency response. These experiences helped build confidence, leadership, and practical problem-solving abilities.

My background also includes roles in healthcare administration, finance, and retail—each of which developed communication, attention to detail, and professional discipline. Outside of work, I maintain a high level of physical fitness through competitive rugby and kickboxing, which require mental toughness and teamwork.

I am now looking to apply my combined experience in a meaningful way by serving my community as an on-call firefighter.

Overview

2026
2026
years of professional experience

Work history

Emergency Care Assistant

South Central Ambulance Service
Oxford, Oxfordshire
03.2023 - Current
  • Respond to 999 calls alongside clinical staff, providing urgent care in various emergency situations.
  • Support patients with empathy and professionalism, demonstrating strong communication skills.
  • Work in challenging conditions, requiring physical fitness and adaptability.
  • Promoted team efficiency by collaborating with multi-disciplinary healthcare professionals.

Barista

Costa Coffee
Kidlington, Oxfordshire
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Maintained a clean and organised workspace to ensure health and safety standards.
  • Worked collaboratively with team members to manage busy periods and maintain operational efficiency.

Store Colleage

Marks and Spencer
, Summertown
  • Collaborated effectively with team members to meet store targets.
  • Employed safe working practices, promoting a secure environment for both staff and customers.


Clinical laboratory administrator

The Fertility Partnership
Oxford, Oxfordshire
  • Managed patient records in compliance with GDPR and handled sensitive information.
  • Responded to inquiries and resolved issues to maintain positive customer relationships.
  • Optimised existing processes to improve productivity without compromising on quality standards.
  • Conducted regular audits to maintain high-quality assurance levels.

Finance officer

The Fertility Partnership
Oxford, Oxfordshire
  • Managed financial records, forecasting, budgeting, and reporting.
  • Ensured compliance with financial regulations and supported audits.
  • Assured compliance with regulatory standards by keeping updated with changes in financial laws.
  • Analysed complex financial data to provide insightful reports to senior management.

Education

Internal Emergency Care Assistant Programme

South Central Ambulance Service
Oxford, Oxfordshire

BTEC Level 3 90 Credit Diploma - Sport and Exercise Science

City of Oxford College
Oxford

GCSEs - 8 GCSE’s A*-C including English, Maths and Science

Gosford Hill School
Oxford

Skills

  • Mental resilience
  • Quick judgement
  • Public safety awareness
  • Decision making under pressure
  • First aid proficiency
  • Emergency medical procedures
  • Rope rescue techniques and previous ERCA qualification in high ropes rescue (from previous employment as an Outdoor Activity Instructor)
  • Basic life support
  • Medication Administration
  • Verbal communication
  • Attention to Detail
  • Physically Fit
  • Incident safety
  • Trauma assessments

Affiliations

  • Outside of work, my commitment to physical fitness is reflected in my long standing involvement in competitive kickboxing and rugby. These interests have instilled discipline, determination, and the ability to remain calm under pressure, all of which are transferable to the workplace.

Timeline

Emergency Care Assistant

South Central Ambulance Service
03.2023 - Current

Barista

Costa Coffee

Store Colleage

Marks and Spencer

Clinical laboratory administrator

The Fertility Partnership

Finance officer

The Fertility Partnership

Internal Emergency Care Assistant Programme

South Central Ambulance Service

BTEC Level 3 90 Credit Diploma - Sport and Exercise Science

City of Oxford College

GCSEs - 8 GCSE’s A*-C including English, Maths and Science

Gosford Hill School
Callum Lake