Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Caleb Smith

Summary

My warm and empathetic nature has made working within a team and delivering customer service beneficial in all aspects of my work. My adaptability and high focus allow for efficient and safe practices in all areas. Strong understanding in organizing tasks and managing deadlines, developed through volunteering and leading local community events. An open minded and dedicated individual eager to learn. This applies on all fronts.

Overview

2
2
years of professional experience
25
25
years of post-secondary education

Work history

Key holder

Swindon Community Hub
Swindon, Wiltshire
2021.11 - 2023.06
  • Complied diligently with all health and safety regulations-provided safer environment for staff and customers alike.
  • Completed opening and closing procedures each day.
  • Enhanced customer satisfaction through prompt and professional service.
  • Facilitated swift checkout process; resulted in high customer satisfaction rates.
  • Responded proactively to customer complaints, leading to improved relations and repeat visits.
  • Assumed responsibility for cash handling and financial transactions.
  • Handled escalated issues from customers promptly, ensured optimal resolution was achieved.
  • Upheld highest levels of cleanliness throughout store premises for a pleasant atmosphere.

Education

GCSEs - Mathematics

New College Swindon
Swindon

GCSEs - English Literature

The Dorcan Academy
Swindon

GCSEs - English Language

The Dorcan Academy
Swindon

GCSEs - iMedia

The Dorcan Academy
Swindon

SFJ Awards Level 3 - Emergency First Aid

Training Strategies
Swindon
2001.04 - 2026.03

Skills

  • Store cleanliness maintenance
  • Lock and key maintenance
  • Retail customer service
  • Cash handling acumen
  • First Aid trained
  • Excellent computer skills
  • Lifting heavy objects
  • Store presentation
  • Cashing up and closing procedures
  • Complaint handling
  • Calm demeanour
  • Team Player
  • Outgoing
  • Adaptable
  • Arrange social functions
  • Insightful
  • Work Independently
  • Music Appreciation

Affiliations

  • In my spare time I like to learn and write my own music. Occasionally even performing for family to test myself and receive feedback on how I can improve.
  • I have also picked up the hobby painting, as I find it very therapeutic. This has been very helpful, as it has helped me tremendously to focus more in a day to day environment.

Timeline

Key holder

Swindon Community Hub
2021.11 - 2023.06

SFJ Awards Level 3 - Emergency First Aid

Training Strategies
2001.04 - 2026.03

GCSEs - Mathematics

New College Swindon

GCSEs - English Literature

The Dorcan Academy

GCSEs - English Language

The Dorcan Academy

GCSEs - iMedia

The Dorcan Academy
Caleb Smith