Caleb Mayende
Ruislip,London
Summary
Results-driven Business Analyst skilled in bridging gaps between IT and business operations to enhance efficiency and drive growth. Recognised for implementing strategic solutions that streamline processes, reduce costs, and improve team productivity. Adept at stakeholder management, delivering actionable insights, and fostering collaborative environments to achieve project success.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Business analyst
Tritek Academy
London, Enfield
12.2024 - Current
- Developing comprehensive project plans to facilitate smooth execution.
- Simplifying complex data into clear presentations, enhancing team communication.
- Producing detailed reports to support key decision-making processes.
- Conducting meticulous data analysis to boost company performance.
- Creating tailored solutions by understanding and translating customer requirements into functional specifications.
- Producing detailed reports to aid in key decision-making processes.
- Conducting training sessions for new software implementations, increasing staff productivity levels.
- Facilitated smooth project execution by developing comprehensive project plans.
- Assisted teams with implementing new recommendations and revising instructions for staff.
Junior business analyst
SBFM
London, West Yorkshire.
11.2023 - 11.2024
- Supported implementation of new IT systems, streamlining processes across departments.
- Collaborated with IT department on system upgrades to enhance functionality.
- Developed detailed project plans that outlined key tasks, milestones, and deadlines.
- Participated in training sessions, expanding knowledge base and skill set.
- Conducted SWOT analyses to identify potential business opportunities.
- Facilitated change management initiatives, resulting in smoother transitions during restructuring periods.
- Identified areas of improvement through regular audits of business operations.
- Boosted productivity by developing effective business reports.
Education
Master of Arts - Social Sciences
SOAS University of London
London 09.2022 - 09.2023
Certification - Business Analysis
Tritek Academy
London 11.2022 - 05.2023
Skills
- Jira and confluence proficiency
- Microsoft Visio
- SWOT Analysis
- Product backlog management
- Negotiation mastery
- Certified business analysis professional
- Business intelligence tools
- Knowledge of CRM systems
- Relationship Management
Timeline
Business analyst
Tritek Academy
12.2024 - Current
Junior business analyst
SBFM
11.2023 - 11.2024
Certification - Business Analysis
Tritek Academy
11.2022 - 05.2023
Master of Arts - Social Sciences
SOAS University of London
09.2022 - 09.2023