Queendallen Olumilo

Responsible for the implementation and oversight of the deployment of a digital solution that allows clients to engage and track project progress effectively.

• Contributed directly to process optimisation efforts by analysing current procedures and user journeys to find bottlenecks and areas for efficiency and user experience improvement.
• Gathered and documented business requirements through user research and stakeholder interviews, translating them into user flows, wireframes, and low-fidelity prototypes to inform process design and improvements.
• Facilitated requirements elicitation workshops with stakeholders, focusing on user needs, pain points, and strategic objectives to inform design decisions and identify opportunities for process enhancement.
• Collaborated with cross-functional teams throughout the agile development lifecycle, providing user-centred design insights and contributing to solution development, ensuring alignment with process improvements.
• Actively participated in daily and weekly scrum meetings, contributing to Agile project delivery and ensuring clear communication of requirements to development teams.
• Worked with product teams to capture functional and non-functional requirements.
• Contributed to maintaining a clear, managed, and prioritised product backlog.
• Developed user stories and acceptance criteria to clearly communicate requirements to development teams.