Caitlin Williams
Flint,Flintshire
Summary
Results driven Business Management with Law graduate with experience in fast-paced retail and hospitality environments. An ambitious and professional individual with the ability to demonstrate strong analytical, strategic, and interpersonal skills. Commercially aware with a solid foundation in business operations, contract law, and sustainability. Highly detail oriented, dedicated to quality in every aspect and working efficiently within team.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Store colleague
Go Outdoors
Chester, Cheshire
07.2021 - 02.2026
- Worked across both Chester and Manchester sites during my time at University, adapting to new environments.
- Handled operations during busy seasons, ensuring efficiency and stability in fast paced environments.
- Collaborated effectively with team members to meet store targets.
- Provided excellent customer service by addressing queries and resolving complaints swiftly.
- Enhanced knowledge and experience across all store departments through active participation in various roles.
- Temporarily managed a department due to my experience within the select field.
- Trained newly hired staff, leading to efficient work performance.
- Aided in visual merchandising to enhance product line visibility and appeal.
HR intern
QPC Limited
Mold, Flintshire
05.2025 - 09.2025
- Facilitated implementation of a new online HR system, collaborating with the software providers to ensure seamless integration.
- Handled routine administrative tasks; maintained organised work environment.
- Revised HR policies to ensure compliance with the latest employment laws, minimising potential legal issues.
- Assisted HR team with general administration and paperwork to maintain optimal processing times.
- Organised welfare activities; promoted positive work culture.
- Conducted employee satisfaction surveys to identify areas of improvement.
Waitress
Harrison's Hall
Gwernymynydd, Flintshire
09.2019 - 04.2024
- Assisted in the planning and execution of events while managing social media platforms to increase visibility and attract attendees.
- Adhered strictly to health and safety regulations, maintaining safe working conditions at all times.
- Training and mentoring new waitstaff.
- Coordinated various wedding elements, including venue setup and guest management.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Education
Bachelor of Arts - Business Management with Law
Manchester Metropolitan University
Manchester 09/2022 - 05/2025
A-Levels - Law, Psychology and Welsh Baccalaureate
Coleg Cambria Deeside Sixth
Deeside, Flintshire 09/2020 - 07/2022
GCSEs - History, Health & Social Care, Physical Education
Flint High School
Flint, Flintshire 09/2015 - 07/2020
Skills
- Customer relations
- Highly organised
- Time management
- Administration
- Visual merchandising
- Team player mentality
- Confident communicator
- Managing event setup
- Mentoring
- Accurate and detail orientated
- Commercially aware
- Microsoft Excel
- Contract law understanding
- Business ethics adherence
- Risk mitigation
Affiliations
- Travelling
- Hiking
- Photography
Accomplishments
- Winner of the Deloitte Spark team event at Deloitte, Manchester.
- Consulted with THG Manchester on the launch of a new product.
Certification
- Carbon Literacy Project - Sustainable Development
- LinkedIn Learning - Strategic thinking, Excel.
- Full UK Driving License
Languages
Welsh
Elementary
References
References available upon request.
Timeline
HR intern
QPC Limited
05.2025 - 09.2025
Store colleague
Go Outdoors
07.2021 - 02.2026
Waitress
Harrison's Hall
09.2019 - 04.2024
Bachelor of Arts - Business Management with Law
Manchester Metropolitan University
09/2022 - 05/2025
A-Levels - Law, Psychology and Welsh Baccalaureate
Coleg Cambria Deeside Sixth
09/2020 - 07/2022
GCSEs - History, Health & Social Care, Physical Education
Flint High School
09/2015 - 07/2020