Thomas Edward Kingsley Trezise
Summary
Versatile, driven and highly creative, with over two years of experience in customer service roles at Tesco. Known for excellent communication skills and a strong commitment to customer satisfaction. Seeking a full-time position to utilise skills and knowledge in a dynamic work environment.
Overview
11
11
years of professional experience
Work history
STORE COLLEAGUE
Tesco
Multiple
2024.06 - 2026.07
- Delivered excellent customer service while adhering to health and safety standards and supporting colleagues to create a positive shopping environment.
- Received consistent positive feedback from customers for empathetic and enthusiastic service at checkouts and self-service checkouts, ensuring a welcoming experience.
- Navigated challenges to develop professional resilience and maintain a calm, focused demeanour in fast-paced situations.
CLEANER
Travail
Cheltenham
2024.04 - 2024.07
- Adhered to sanitisation, health and hygiene regulations to maintain compliance and safety standards.
- Oversaw disposal of sanitary waste and ensured cleanliness of school premises to promote a safe environment.
- Recognised for fostering teamwork and cultivating positive relationships among staff and students.
HOMECARER
Care preference Ltd
York, Yorkshire
2023.05 - 2023.08
- Cared for client with OCD and cerebral palsy, ensuring daily needs and well-being were met.
- Administered medication and assisted client with toileting, while maintaining a detailed log of daily events.
ENTREPRENEUR
Artisan people
Multiple
2018.12 - 2023.05
- Achieved remarkable success during first two shifts by selling over double the sales target of £200.
- Earned admiration from colleagues and superiors for exceptional sales skills.
- Researched and sold a diverse range of perfume products, demonstrating product knowledge and confidence.
PORTER
Cheltenham Racecourse
Cheltenham, Gloucestershire
2015.11 - 2023.01
- Transported kegs, rearranged tables and chairs, optimising workspace for better service flow.
- Managed physically demanding tasks, ensuring efficient service and contributing to team morale.
- Washed pots, pans, plates, and other culinary objects on an industrial scale, maintaining cleanliness and readiness for operations.
RUNNER
Giggling squid
Cheltenham, Gloucestershire
2021.08 - 2021.10
- Maintained steady, hard-working attitude while delivering food directly to customers' tables, enhancing dining experience.
- Consistently went the extra mile to complete all tasks, contributing to overall team efficiency.
- Filled in for absent colleagues by taking on their responsibilities during shifts, ensuring smooth operations.
FOOD RUNNER
Pizza express
Falmouth, Cornwall
2019.07 - 2019.10
- Relayed tables efficiently, ensuring timely service and customer satisfaction.
- Engaged with staff and colleagues to foster a positive team environment.
CUSTOMER SERVICE ASSISTANT
The Cooperative
Cheltenham, Gloucestershire
2017.09 - 2018.05
- Engaged with customers and colleagues in a well-mannered, friendly way.
- Demonstrated flexibility and adaptability by assisting staff across various tasks, contributing to enhanced team collaboration.
- Handled cash transactions accurately, maintaining financial integrity of the till.
FOOD RUNNER
Ellenborough park hotel
Cheltenham, UK
2017.03 - 2017.10
- Delivered breakfast to guests through room service, ensuring timely and accurate presentation of orders.
- Maintained high service standards in five-star hotel, contributing to exceptional guest experiences.
- Upheld professional standards in fast-paced environment, enhancing overall service quality and guest satisfaction.
- Collaborated effectively with team members, honing communication skills through active listening and engagement.
SHOP WORKER
John Stayte Services
Cheltenham, Gloucestershire
2016.07 - 2016.09
- Gained thorough understanding of workplace dynamics and responsibilities, enhancing team collaboration.
- Covered shifts during staffing shortages, implementing innovative solutions to maintain operations.
- Managed shop floor operations each Saturday, ensuring all tasks were organised and executed efficiently.
- Executed daily tasks, including opening shop, managing paperwork, preparing coffee machine, and activating petrol pumps.
- Engaged in physically demanding tasks that required strength and endurance.
Education
Master of Arts - Music performance, production and business
Falmouth University
SheffieldQualifi level 5 TEFL - English language
TEFL Academy
Ba(Hons) - Press and Editorial Photography
Falmouth university
FalmouthDiploma - Art
Stroud college of art
A-Levels - Philosophy, photography, biology
Balcarras sixth form
GCSEs - Photography, General studies, Religious studies, Biology, Psychology, Philosophy, Extended project, ICT, Science, English literature, Geography, Religious studies, French, Art, Math's, English language
Balcarras school
Skills
- Cash handling
- Barcode scanning
- Stock rotation
- Retail software
- Basic mathematics
- Inventory management
- Customer Service
- Customer relations
- Effective listening
- Patience and positivity
- Creative writing
- Music production
- Songwriting
- Visual arts
- Photography
Temporary positions
- 01/11/2022- 31/12/2022: Winter Hutte, York, Lauren Atkins, l.atkins91@gmail.com 'Thomas was a great asset to our team, and would be a beneficial addition to any workplace. He is a conscientious, hard-working young man who worked well with his fellow colleagues and put his all into his role and the tasks asked of him.'
- 01/11/2023-31/12/2023: JD Sports, Cheltenham, Gloucestershire, In this job I worked on both footwear and textiles. I aided any customers with any queries they may have had, promoting products.
Hobbies and interests
- Writing and producing my own songs
- Film photography
- Writing poetry/short stories
- Painting
- Running
- Swimming
- Chess
- Anything creative/cultural
Timeline
STORE COLLEAGUE
Tesco
2024.06 - 2026.07
CLEANER
Travail
2024.04 - 2024.07
HOMECARER
Care preference Ltd
2023.05 - 2023.08
RUNNER
Giggling squid
2021.08 - 2021.10
FOOD RUNNER
Pizza express
2019.07 - 2019.10
ENTREPRENEUR
Artisan people
2018.12 - 2023.05
CUSTOMER SERVICE ASSISTANT
The Cooperative
2017.09 - 2018.05
FOOD RUNNER
Ellenborough park hotel
2017.03 - 2017.10
SHOP WORKER
John Stayte Services
2016.07 - 2016.09
PORTER
Cheltenham Racecourse
2015.11 - 2023.01
Ba(Hons) - Press and Editorial Photography
Falmouth university
Master of Arts - Music performance, production and business
Falmouth University
Qualifi level 5 TEFL - English language
TEFL Academy
Diploma - Art
Stroud college of art
A-Levels - Philosophy, photography, biology
Balcarras sixth form
GCSEs - Photography, General studies, Religious studies, Biology, Psychology, Philosophy, Extended project, ICT, Science, English literature, Geography, Religious studies, French, Art, Math's, English language
Balcarras school