Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Caitlin Oldershaw

Chelmsford,England

Summary

I'm looking to progress my career in retail

| have 2.5 years of experience ,im a keen learner and an excellent team player.

Experienced retail assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied, am an excellent team player and can learn fast

I’m willing to learn new skills to help progress my career

Overview

4
4
years of professional experience

Work History

Retail assistant

Smyths toys
Chelmsford, England
09.2022 - 05.2025
  • Upheld high standard of cleanliness in all work areas.
  • Greeted new customers, answered initial questions, and took drink orders.
  • Delivered excellent customer service by answering queries and providing product information.
  • Ensured visual merchandising standards with regular display updates.
  • Maintained a clean shop floor.
  • Use of till and pos systems.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Assisted customers with their needs to boost satisfaction.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Used outstanding product knowledge.

Waitress

The crown sandon
Chelmsford
08.2021 - 07.2022
  • Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains, and desserts.
  • Took orders and processed it through a till, took payments.
  • Optimised customer experience, serving each guest with sincere, positive, and enthusiastic attitude.
  • Reset tables with spotless service ware.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Demonstrated full knowledge of all menu items, contents, and preparation methods.

Education

GCSEs - Health and social care, Food preparation and Nutrition, Art and design, Sociology, English literature, English language, Mathematics

The sandon school
Chelmsford, Essex
01.2022 - 6 2022

Skills

  • Customer Service
  • Cash Handling
  • POS System Operation
  • Visual Merchandising
  • Product Knowledge
  • Order Processing
  • Customer Satisfaction
  • Menu Knowledge
  • Table Resetting
  • Cleaning and Sanitation

Custom

I'm looking for a job in retail/sales. I have 2 years of experience, I'm a keen learner and an excellent team player.

Timeline

Retail assistant

Smyths toys
09.2022 - 05.2025

GCSEs - Health and social care, Food preparation and Nutrition, Art and design, Sociology, English literature, English language, Mathematics

The sandon school
01.2022 - 6 2022

Waitress

The crown sandon
08.2021 - 07.2022

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Caitlin Oldershaw