Bruna Tomaselli
London
Summary
Client-focused Medical Aesthetician with a distinguished understanding of skin health. Dedicated to costumer service and accurate recordkeeping. Successful at handling costumers requests including complaints. My biggest passion has always been about making sure the costumers have the best experience at the clinic and the day is running smoothly.
Work history
Front of house receptionist
Primas MediSpa
London, England
Managing appointments;
Taking payments;
Replying emails and text messages on WhatsApp;
Answering phone calls;
End of the day payments report.
Laser and Skin Therapist
Premier Laser & Skin
London, England
Performing Aesthetic treatments such as Laser Hair Removal; Chemical Peels; Microneedling; Hydrafacial and Green Peel.
Answering phone calls, taking payments and dealing with bookings when covering reception.
Education
NVQ Level 5 - Aesthetic and Cosmetics
/2014 - /2017
Skills
Quick learner;
Multi tasking;
Stress handler;
Friendly and sociable
Languages
English
Fluent
Portuguese
Native
Spanish
Intermediate
Italian
Beginner
Timeline
Front of house receptionist - Primas MediSpa
Laser and Skin Therapist - Premier Laser & Skin
Faculdade Metropolitana de Blumenau - NVQ Level 5, Aesthetic and Cosmetics
/2014 - /2017
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