Brandon Cox
Bridgwater,Somerset
Summary
A detail-oriented professional with exceptional problem-solving and communication skills, adept at remaining calm under pressure and demonstrating resourcefulness in challenging situations. Proficient in computer operations and data analysis, with a strong ability to build and motivate teams through empathy and effective communication. Committed to leveraging these competencies to drive organisational success and foster a collaborative work environment.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
General Catering Assistant
Somerset Larder
Bridgwater, Sedgemoor
2021.06 - Current
- Delivered exceptional customer service to improve overall dining experience.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Maintained high hygienic standards with routine disinfection of utensils and equipment.
- Developed inclusive menus by adhering to dietary requirements, accommodating diverse guest needs.
- Resolved customer feedback, stock needs, faults or hazards in collaboration with Catering Manager.
- Managed cash register operations, ensuring accurate billing and timely payment processing.
- Contributed to team success through active participation in staff training sessions.
Education
Diploma of Higher Education - Animal Management (Zoo) Extended Diploma Level 3
Bridgwater College Academy
Cannington, Somerset 2020.09 - 2022.06
GCSEs - Secondary School
Bridgwater College Academy
Bridgwater, Somerset 2015.09 - 2020.03
Skills
- Attention to detail
- Problem solving
- Communication skills
- Calm under pressure
- Resourcefulness
- Team building and motivation
- Empathy
- Computer proficiency
- Data analysis
Affiliations
- Golf
- Gaming
- Programming
- Football
Accomplishments
- Planned and held two Musical Events that I both played in and Sound Engineered in the back.
- Recognised as the best supervisor of the year in Animal Management.
- Composed and worked three private events for Work Events.
Certification
- Basic Health and Safety Certificate
- Food Health and Safety Level 3
- Extended Diploma Animal Care and Management Level 3 Year 1
- Managing Customer Conflict in Hospitality
- HPC Blue Badge
Languages
English
Fluent
French
Intermediate
Timeline
General Catering Assistant
Somerset Larder
2021.06 - Current
Diploma of Higher Education - Animal Management (Zoo) Extended Diploma Level 3
Bridgwater College Academy
2020.09 - 2022.06
GCSEs - Secondary School
Bridgwater College Academy
2015.09 - 2020.03