Ashmin Pun
Reading,Berkshire
Summary
Media Psychology post-graduate with distinction-level academic achievements and hands-on experience in UX research, human–computer interaction, and digital experience design. Skilled in user-centred research, usability testing, and iterative design processes, with experience collaborating with NHS nurses, the BBC R&D team, and cross-functional teams. Strong communicator with a proven track record in organising events, managing projects, and leading community initiatives, bringing empathy, analytical thinking, and problem-solving to every project. Adept at using tools such as Figma, SPSS, Excel, and NVivo to support research processes. Recognised for soft skills such as empathy, critical thinking, adaptability, and attention to detail. Committed to leveraging UX expertise to enhance user experiences and drive impactful design solutions.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
General catering assistant
Simple Recruitment Services
Reading, Berkshire
08.2018 - Current
- Role Flexibility: Worked in various catering sectors, ranging from bar manager, to VIP waiting, to kitchen portering
- Engaged with customers to ensure satisfaction and address any concerns promptly.
- Assisted in preparation and presentation of food items for large events.
Food and beverage service assistant
The Difference Hospitality Group
Manchester, Greater Manchester
10.2024 - 06.2025
- Keenly observed and attentively listened to kiosk manager to develop and enhance new skills, e.g. how to change kegs.
- Lead other staff to ensure timely and efficient service during busy periods.
- Monitored stock levels and assisted in inventory management to prevent shortages.
Assistant Football Coach
University of Exeter
Exeter, Devon
09.2022 - 04.2023
- Lead Women's team to 2nd place in the most competitive league of university women
- Developed training programmes that enhanced player skills and tactical understanding.
- Assisted head coach in planning and executing game strategies for competitive matches.
Education
Master of Science - Media Psychology
University of Salford
Salford 09.2024 - 09.2025
Bachelor of Science - Psychology
University of Exeter
Exeter 09.2020 - 07.2022
Skills
- UX Research & Analysis: User interviews, usability testing, diary studies, surveys, heuristic evaluation, thematic analysis, mixed-methods research, participant recruitment, insight synthesis
- UX / HCI Knowledge: Human–computer interaction principles, cognitive/behavioural psychology, accessibility, information architecture, journey mapping
- Tools: Figma, SPSS, Excel, NVivo
- Collaboration: Stakeholder communication, cross-functional teamwork, workshop facilitation, research storytelling
- Soft Skills: Empathy, active listening, critical thinking, problem-solving, adaptability, attention to detail, reflective practice, organisation, decision-making
Affiliations
- Travelling and exploring new cultures
- Football
Certification
Driver's licence
Languages
Nepali
Fluent
Charity work
- Long-term volunteer (since 2008) involved in charitable service, including coordinating food distribution for homeless communities.
- Played a key role in planning and managing large-scale church camps (700+ participants), ensuring smooth operations and participant engagement.
- Led the organisation of a youth trip to Wales, managing logistics, safety, activities, and group bonding initiatives.
- Actively assisting in the redevelopment of a community building, contributing to both structural demolition and project coordination.
References
References available upon request.
Timeline
Food and beverage service assistant
The Difference Hospitality Group
10.2024 - 06.2025
Master of Science - Media Psychology
University of Salford
09.2024 - 09.2025
Assistant Football Coach
University of Exeter
09.2022 - 04.2023
Bachelor of Science - Psychology
University of Exeter
09.2020 - 07.2022
General catering assistant
Simple Recruitment Services
08.2018 - Current