Strong communicator and team player seeking to develop skills and help others. Demonstrates problem-solving and logical thinking mindset to work collaboratively with team and resolve challenges. Willing to take on varied and challenging work.
Overview
4
4
years of post-secondary education
Work History
Volunteer Worker
British Heart Foundation
Albany Road, Cardiff
06.2023 - Current
Customer Service: Provide exceptional customer service to all visitors, donors, and shoppers at the BHF store. Assist customers in finding products, answering inquiries, and ensuring a positive shopping experience.
Donations and Merchandise: Receive, sort, and price donated items accurately. Organize and maintain merchandise displays to ensure the store's appeal and maximize sales potential.
Cash Handling: Operate the cash register and handle transactions accurately. Process payments, issue receipts, and maintain a balanced till.
Fundraising: Support fundraising initiatives and events organized by the British Heart Foundation. Encourage donations and promote the BHF's goals to the public.
Stock Replenishment: Monitor inventory levels and restock shelves and racks as needed. Keep the store tidy and presentable at all times.
Health & Safety: Comply with health and safety guidelines to ensure a safe environment for customers, staff, and fellow volunteers.
Teamwork: Work collaboratively with other volunteers and BHF staff to achieve common goals. Foster a positive and supportive atmosphere within the team.
Advocacy and Awareness: Educate the public about heart and circulatory diseases and the importance of leading a heart-healthy lifestyle.
Training and Development: Participate in training sessions and workshops provided by BHF to enhance knowledge and skills relevant to the role.
Worked with compassion and empathy to engage people from diverse backgrounds.
Provided individualised support and guidance for service users across a range of issues to enhance well-being.
Made recommendations to improve services or roles of volunteers where feasible and appropriate.
Led activities that promoted growth in mental, emotional, and educational areas.
Volunteer Worker
Hospital and Prison Action Network. UK Chapter
29 Walnut Close Miskin Pontyclun CF72 8RZ, Cardiff
02.2023 - Current
Patient and Prisoner Support: Offer compassionate support and companionship to patients and prisoners. Engage in conversations, listen attentively, and provide empathy to help alleviate feelings of isolation and loneliness.
Assistance with Basic Needs: Assist patients and prisoners with basic needs such as distributing reading materials, personal care items, and other essentials.
Advocacy: Advocate for the rights and well-being of patients and prisoners. Raise awareness about their living conditions and help address healthcare and human rights issues.
Emotional Support: Offer emotional support and encouragement to patients and prisoners facing challenging circumstances. Respect their confidentiality and privacy at all times.
Recreational Activities: Organize and participate in recreational activities and programs, such as reading groups, games, and educational workshops, to promote positive engagement and mental well-being.
Administrative Support: Assist HPAN staff with administrative tasks, data entry, and organizing events as needed.
Health Education: Participate in health education initiatives to raise awareness about important health topics and encourage healthy practices among patients and prisoners.
Collaboration: Collaborate with HPAN staff, other volunteers, and relevant authorities to ensure effective and coordinated support for patients and prisoners.
Training and Development: Participate in training sessions and workshops organized by HPAN to enhance your knowledge and skills related to volunteering in hospital and prison environments.
Worked with compassion and empathy to engage people from diverse backgrounds.
Provided individualised support and guidance for service users across a range of issues to enhance well-being.
Made recommendations to improve services or roles of volunteers where feasible and appropriate.
Led activities that promoted growth in mental, emotional, and educational areas.
Education
Master of Science - PROJECT MANAGEMENT
Cardiff Metropolitan University (Prifysgol Metropolitan Caerdydd)
Cardiff
01.2023 -
Bachelor of Arts - BUSINESS ADMINISTRATION
LAGOS STATE UNIVERSITY
LAGOS, NIGERIA
01.2006 - 05.2010
Skills
Community outreach
High-value project management
Counselling
Intervention techniques
Administrative support
Fundraising
Training and development
Project scheduling
Billing
Data entry
Languages
English
Upper intermediate
Timeline
Volunteer Worker
British Heart Foundation
06.2023 - Current
Volunteer Worker
Hospital and Prison Action Network. UK Chapter
02.2023 - Current
Master of Science - PROJECT MANAGEMENT
Cardiff Metropolitan University (Prifysgol Metropolitan Caerdydd)