Connor Williams
Newport,Isle of Wight
Summary
Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation. Industrious student seeking career in technical support field. Eager to learn new techniques and enhance skills. Dedicated to offer strong customer service to increase trust and reliability.
Overview
2
2
years of professional experience
Work history
Volunteer Worker
AgeUK
Newport, Isle Of Wight
01.2023 - 05.2023
- Helped those in need of technical knowledge with day to day tasks with today's technology.
- Worked with a variety of people from all age ranges.
- Taught how to use things such as emails, messaging, calling, banking.
Cook
Wetherspoons
Newport, Isle of Wight
08.2021 - 02.2022
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Catered to over 100 customers per shift.
Education
Higher National Diploma - Computing
University of Portsmouth (Isle of Wight Proxy)
Newport, Isle of Wight 09.2024 -
Bachelor of Science - Computer Networks and Security
Portsmouth University
Portsmouth 09.2023 - 05.2024
Level 3 Extended National Diploma - Digital Industries
Isle of Wight College
Newport 09.2021 - 05.2023
GCSEs - GCSE Qualifications
Cowes Enterprise College, An Ormiston Academy
Cowes 09.2016 - 07.2021
Skills
- Hospitality service expertise
- Knowledgeable with HTML
- Knowledgeable with Virtualisation software
- Community engagement
- Administrative support
- Community outreach
- Database management
- Data entry
- MS Office Suite
- Document management
Languages
English
Fluent
Spanish
Intermediate
Timeline
Higher National Diploma - Computing
University of Portsmouth (Isle of Wight Proxy)
09.2024 -
Bachelor of Science - Computer Networks and Security
Portsmouth University
09.2023 - 05.2024
Volunteer Worker
AgeUK
01.2023 - 05.2023
Level 3 Extended National Diploma - Digital Industries
Isle of Wight College
09.2021 - 05.2023
Cook
Wetherspoons
08.2021 - 02.2022
GCSEs - GCSE Qualifications
Cowes Enterprise College, An Ormiston Academy
09.2016 - 07.2021
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