Boglarka Kavasi

• Adhered to company policies and brand standards to support outstanding guest experiences.
• Met health and safety guidelines to maintain compliant working environments.
• Oversaw inventory and stock management, optimising levels for operational continuity.
• Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
• Handled guest complaints to protect brand reputation.
• Wrote end of shift reports to facilitate service continuity.
• Directed staff schedules optimising workforce efficiency.
• Managed customer service interactions, addressing concerns and preserving positive experiences.
• Mar 2022- Jan 2024 Bartender, Waitress

Relocated to the UK in 2018

• Managed 8-employee office, supervising workers, enhancing productivity and driving efficiency.
• Produced high-quality documents and presentations for internal needs.
• Provided proper scheduling of clients.
• Recruited and hired qualified candidates for vacant and new positions.
• Oversaw office inventory ordering, requisitions and stocking.

• Worked with traders to assess risk associated with specific transactions.
• Gathered and validated risk information from businesses and provided constructive analysis and interpretation.
• Assessed data to better understand potential risks, concerns and outcomes of decisions.