Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Maya Pearson

Edinburgh,Midlothian

Summary

My extensive list of skills and varied experience would make me the perfect member of staff with the Underbelly. My experience as a duty manager and exam invigilator have solidified my attention to detail, punctuality, resourcefulness and diplomacy, in which I am able to professionally engage with customers from all backgrounds, answering their queries in a friendly, clam and knowledgeable manner.

Furthermore, my work as a legal researcher shows my ability to work to deadlines and prioritise tasks in the most efficient way, ensuring all tasks are completed and completed to a high standard.


I know that my work at the Underbelly would be invaluable, both for myself, but also for staff and customers of the Underbelly. I am approachble, friendly and always have a smile on my face. I pride myself on excellent communication skills, allowing for effective and personable conversations. I love new opportunities and hold myself to an extremely high standard of work.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work history

Duty Manager

Mobile Testing Solutions
Edinburgh
09.2022 - Current
  • In this role, I work to ensure the adherence to strict Government guidelines, ensuring that day-to-day operations of Immigration Services run smoothly.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • This involves writing daily reports, liaising with the Headquarters in London, updating manuals and protocols and working with computer software.
  • Led by example, embodying positive work ethic and motivating staff for peak performance.
  • Responded to customer concerns with speed and knowledge, delivering professional, personalised service.
  • Oversaw inventory and stock management, optimising levels for operational continuity.

Exam invigilator

Edinburgh Training and Conference Venue
Edinburgh
03.2023 - 05.2024
  • Ensured test candidates acted in compliance with legal test standards.
  • Signposted opportunities for further learning and development.
  • Facilitated smooth running of high-stakes exams, supervising large groups of students.
  • Explained rules for transferring answers onto official answer papers.
  • Provided eligible students with extra time in line with exam regulations.
  • Advised candidates on possessions permitted in exam venues to prevent rule breaches.
  • Guaranteed exam room functionality, fixing issues promptly and thoroughly.
  • Prepared desks with correct exam papers and accompanying tools.
  • Upheld strict exam conditions in line with up-to-date regulations.
  • Removed distractions, retrieved mobile phones and monitored surrounding movements.
  • Minimised exam disruptions by handling student queries in quiet, unobtrusive manner.

Pro bono Legal Researcher

Edinburgh International Justice Initiative
Edinburgh
01.2024 - Current
  • Supported service continuity by maintaining up-to-date knowledge about legislation and case law.
  • Prioritised activities to meet changing case demands and achieve deadlines.
  • Conducted in-depth legal research to support case preparation and analysis.
  • Performed additional research and evidence gathering to strengthen client cases.
  • Managed high volume client caseloads through planning and organisation.
  • Maintained up-to-date knowledge of changes in legislation and legal trends.
  • Drafted accurate legal documentation from comprehensive research.
  • Am able to deal with highly confidential information in a suitable way.

English Foreign Language Teacher

Vida Abundante School
La Union , Honduras
01.2021 - 08.2022
  • I worked and lived in a small rural town in the mountains of Honduras from January – August 2022, where I worked as a teacher.
  • Although there were many duties included in this role, my main duties included working with groups of Honduran children of a wide range of ages with a large range of backgrounds, specializing on school subjects that they were struggling on.
  • Part of my duties also included explaining information in both English and Spanish, monitoring academic progress, liaising with fellow teachers and writing academics and behavioral reports.
  • Conducted placement testing to accurately assess student skill levels and learning needs.
  • Spoke clearly and concisely for optimised student comprehension.
  • Established positive, productive classroom environments for maximised student engagement.
  • Charted student progress with comprehensive observations and reports.
  • Applied various instructional approaches, experiential learning and self-assessment to increase retention and understanding.

Store Assistant

Edinburgh Honey Company
01.2021 - 12.2021
  • Duties included; Upselling products, Regular cleaning and cleanliness assessment, assisting customers, preparing and packing orders, jarring honey, labeling and dating the produce, operating the till, restocking shelves, managing stock levels, packaging gift sets, ensuring the cleanliness of the store, answering customer queries.

Cleaner and Supplies Manager

Cousland Village Hall
01.2018 - 12.2020
  • Duties included; Cleaning on a weekly and after events ensuring the building was cleaned thoroughly, liaising with building management committee, maintaining stock level of cleaning equipment.

Running Group Volunteer

01.2018 - 12.2020
  • Duties included; supporting runners, providing information, (barcode) placement administration, and practical support to the group.

Community Café Volunteer

01.2018 - 12.2020
  • Duties involved; making hot drinks, stock monitoring and purchasing, customer service, taking and delivery orders, providing information and answering queries, setting up and taking down the space, cleaning the space and leaving it in good order.

Library Volunteer

01.2018 - 12.2018
  • Duties involved; Customer service, providing support, info & enquiries, organizing stock, creating themed displays, running Art and Storytime sessions for local children, assisting co-workers and colleagues.

Education

International Relations and International Law (MA) - International Law

The University of Edinburgh
Edinburgh
09.2022 -

Highers -

Dalkeith High School
08.2015 - 06.2021

TEFL (Teaching English as a Foreign Language) - undefined

TEFL.org

Skills

  • Well organized and disciplined
  • Great attention to detail
  • Excellent time management; punctual and work well to deadlines
  • Good IT skills
  • Excellent communicator
  • Can speak intermediate Spanish
  • Confident and articulate
  • Excellent team worker but also good leadership skills and self-motivated to work alone
  • Adaptable
  • Mature and competent
  • Resourceful
  • Cheerful and helpful

Accomplishments

  • President of the Edinburgh University Sub-Aqua Society. Being President involved many duties. This includes holding monthly meetings to discuss progress and upcoming actions. The role also involved high levels of research and communication, in which safe practices and guidance would need to be adhered to, and the organization of all different tasks that allowed for a well-functioning society. Furthermore, this role has involved much liaising with organizations out-with the club, to ensure that information would always updated, expected standards were being met and insurance was legally valid.
  • Head Girl at Dalkeith High School which involved many duties; held weekly meetings with fellow pupils and school senior management, participated in parent council meetings, helped conduct job interviews, conducted assemblies, chaired weekly focus groups with pupils.
  • Ambassador for ‘Dyslexia Awareness’, ‘The Holocaust Memorial Trust’ and a Spokesperson for ‘My World of Work’. I was also a member of the ‘Pupil Voice’ Leadership team
  • Completed Bronze and Silver Duke of Edinburgh Awards (not able to complete Gold due to Covid-19)
  • Completed 120 hour TEFL qualification during lockdown. Now certified in teaching English as a Foreign Language.

Affiliations

  • Scuba Diving
  • Beekeeping
  • Climbing

Timeline

Pro bono Legal Researcher

Edinburgh International Justice Initiative
01.2024 - Current

Exam invigilator

Edinburgh Training and Conference Venue
03.2023 - 05.2024

Duty Manager

Mobile Testing Solutions
09.2022 - Current

International Relations and International Law (MA) - International Law

The University of Edinburgh
09.2022 -

English Foreign Language Teacher

Vida Abundante School
01.2021 - 08.2022

Store Assistant

Edinburgh Honey Company
01.2021 - 12.2021

Cleaner and Supplies Manager

Cousland Village Hall
01.2018 - 12.2020

Running Group Volunteer

01.2018 - 12.2020

Community Café Volunteer

01.2018 - 12.2020

Library Volunteer

01.2018 - 12.2018

Highers -

Dalkeith High School
08.2015 - 06.2021

TEFL (Teaching English as a Foreign Language) - undefined

TEFL.org
Maya Pearson