Blair Nelson
Dundee,Angus
Summary
Dedicated professional with a strong foundation in customer service and culinary arts, known for honesty and reliability. Demonstrates excellent team working skills and a goal-oriented mindset, consistently striving to achieve objectives efficiently. Committed to delivering exceptional service and quality in all tasks undertaken.
Overview
16
16
years of professional experience
Work history
Replenishment Assistant
Morrisons
Dundee
03.2025 - 10.2025
- Ensure shelves are fully stocked with fresh and ambient products to maintain product availability for customers.
- Work in a fast-paced, structured environment following clear routines and timed activities to keep operations running smoothly.
- Safely handle and operate store equipment while adhering to health and safety standards.
- Support other store departments when required, demonstrating flexibility and teamwork.
- Maintained high standards of store presentation and product rotation to ensure freshness and quality.
- Provide friendly, helpful service to customers, assisting with queries and ensuring a positive shopping experience.
- Collaborate with colleagues to meet replenishment targets and contribute to overall store performance.
Customer team member
McColl’s
Dundee
04.2019 - 12.2021
- Served customers daily using a till system.
- Re-stocking of shelves and using the ‘First In, First Out’ method.
- Worked together with delivery drivers from newsagents to send unpurchased newspapers back.
- Dealing with customers questions and complaints.
- De-escalating difficult situations.
- Worked overtime to support the managers when others were sick or on holiday.
- Supported the manager in locking up duties.
- Ensuring the stop was always clean.
Customer team member
Co-op
Dundee
01.2015 - 01.2018
- Till operator – learning use of difference POS systems
- Stacked shelfs and replenished stop.
- Used manual handling while helping unloading deliveries
- Greeting customers as they entered the store.
- Helped customers with their issues and questions.
- Reported all incidents to the manager/supervisor.
Kitchen Assistant
Dundee College Kingsway Campus
Dundee
01.2010 - 01.2012
- Provided a courteous, efficient, flexible service in support of the department’s catering needs.
- Assisted with all aspects of the preparation and presentation of food service areas, keeping these in a clean and tidy state.
- Prepared food with due care and attention, and in accordance with strict Health and Hygiene Regulations.
- Worked in the college restaurant as part of SVQ Level 2-3 Professional Cookery Qualification
Catering Assistant
Hilton Hotel
Dundee
09.2010 - 11.2010
- Prepare, cook, and present food to a very high standard.
- To maintain high levels of food and kitchen hygiene and personal hygiene to a high standard.
- College based work placement
Education
SVQ Level 2 & 3 - Professional Cookery
Dundee College
Skills
- Excellent customer service skills
- Cooking and bakery experience
- Honest and reliable
- Excellent team working skills
- Goal orientated
References
References available upon request
ADDITIONAL INFORMATION
I have previously taken part in a month-long work placement at B&M stores. This included serving customers, re-stocking of shelves, helping with incoming deliveries, keeping the store clean and tidy, helping customers with their orders and reaching high shelves for customers.
Timeline
Replenishment Assistant
Morrisons
03.2025 - 10.2025
Customer team member
McColl’s
04.2019 - 12.2021
Customer team member
Co-op
01.2015 - 01.2018
Catering Assistant
Hilton Hotel
09.2010 - 11.2010
Kitchen Assistant
Dundee College Kingsway Campus
01.2010 - 01.2012
SVQ Level 2 & 3 - Professional Cookery
Dundee College